Tag Archive: #AI Chatbots – Page 2

Why Humans Need Chatbots – and Chatbots Need Humans

Chatbots have come a long way in the past few years. The improvements in technology have enabled developers to expand…

Jeff Epstein
June 29, 2020
Customer Experience

How Can Custom Chatbots Help You Ease Your Customer Service

In today’s saturated market with plenty of options for your target customers, the only thing that ensures the success of…

Mitul Makadia
March 30, 2020
Customer Experience

Conversational Marketing Top Trends for 2020

What is Conversational Marketing? Gone are the days when customers and prospects patiently combed through your entire website to find…

Mitul Makadia
March 9, 2020
Marketing

WhatsApp Chatbots – An Opportunity Your Business Should Not Let Go

An essential postulate of effective marketing is reaching out to customers where they are. And as the most popular messaging…

Mitul Makadia
January 23, 2020
Marketing

AI: When to Play It Safe and When It’s Risky Business

Thirty-five years ago, times were much simpler – the first IBM PC had recently hit the market, smartphones didn’t exist…

James Spillane
September 3, 2019
Customer Experience

Debunked! The Top 6 Common Live Chat Myths

With the rise of every new, digital communication channel, there’s always certain misconceptions or hearsay spread around with it –…

Alan Draper
May 13, 2019
Customer Experience

The Future of Customer Experience Isn’t Omnichannel

Few would argue with the fact that organizations committed to delivering exceptional customer experiences need to be where their customers…

James Spillane
May 13, 2019
Customer Experience

Outlook: MarTech to Help You Rev Up Sales and Engagement in 2019

While marketers are finding themselves overwhelmed by the pace of technology innovation and disruption, it’s quite surprising to see martech…

Connor Brooke
November 26, 2018
Marketing

What Are The Best Practices in Bot Development?

If you happen to be a growing company with a focus on latest technology – chatbots or simply bots should…

Connor Brooke
July 7, 2018
Tech & Gadgets

A Conversation with a Chatbot: Beko’s AdviceBot

Assistive chatbots are becoming increasingly useful, and are soon to be essential for customer-facing companies that want to keep up…

Jay Leonard
May 10, 2018
Marketing

Does Your Business Want AI or RPA?

Business process automation is a multi-billion-dollar industry where new services crop up every day under the “automation” heading. Nearly 20%…

Connor Brooke
April 12, 2018
Business Intelligence

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