Tag Archive: #ai chatbot

AI Detectors Are Shockingly Inaccurate and Discriminate Against Non-Native Speakers Finds Top AI Blogger

New research claims AI detectors are inaccurate, discriminate against non-native speakers, and fail to identify AI-generated content. Janelle Shane,…

Ruholamin Haqshanas
July 4, 2023

How AI Chatbots Can Help You Beat the Competition

Chatbots are essentially software applications that try to mimic human conversations to carry on a chat with a customer.…

Mitul Makadia
June 9, 2021
Marketing Automation

What is Artificial Intelligence? How Does AI Work?

“Depending on who you ask, AI is either man’s greatest invention since the discovery of fire”, as Google’s CEO…

Swapnil Bhagwat
February 18, 2021
Business Innovation

How to Boost Customer Engagement in a World of Social Distancing

There isn’t a single industry that hasn’t been impacted in some way by the COVID-19 pandemic. This is due…

Eva Webster
May 17, 2020
Customer Experience

Leveraging AI Chatbots as a Marketer and What’s Coming Next?

In the 2000s, search engine optimization (SEO) and search engine marketing (SEM) were dominating the marketing industry. Then in…

Stella Lincoln
March 17, 2020
Marketing Automation

5 Tips for Finding a CX Platform Your Agents, Customers, and Exec Team Will Love

You can’t build a house on a weak foundation. In the same way, the standard of customer experience that…

Connor Brooke
May 23, 2019
Customer Experience

4 Ways Small Businesses Can Benefit From Automation and AI Today

Big businesses tend to be at the forefront of revolutionary technology both because they have the budget to invest…

Jay Leonard
May 22, 2019
Business Innovation

How to Improve Customer Relations With AI

In today’s business environment, technology is a key aspect to making procedures more efficient, both for companies and their…

Connor Brooke
April 25, 2019
Business Innovation

Best Practices for Workflow Automation in a Contact Center

Getting work done in a contact center isn’t as simple as you think. The average worker spends 28% of…

Connor Brooke
March 2, 2019
Customer Experience

Contact Center AI – What’s Out There?

AI (Artificial Intelligence) is undoubtedly a buzzword that’s been around for a while. From the early days of science…

Alan Draper
February 19, 2019
Customer Experience

7 Ways Conversational AI is Replacing Web Forms on Your Website

There has been a fair amount of hype surrounding conversational interfaces or conversational UI lately and for good reason.…

James Spillane
December 31, 2018
Business Innovation

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