Tag Archive: #360 view of customer

Calculating Customer Health

Calculating customer health scores is a necessary (and transformative) step in building a strong Customer Success program for SaaS…

Jay Leonard
August 28, 2017
Customer Experience

How To Be A Digital Marketing Superstar

Like the terms “Big Data” or “Omni-Channel” and “Multi-Channel Marketing”, “Digital Marketing” is another term that the top of…

Jay Leonard
May 5, 2015
Digital Marketing

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