A fully functioning digital workplace should empower employees to communicate, collaborate and control their work from any device, anywhere in order to improve employee productivity and enhance organizational efficiency.

That is why it is crucial for organizations to develop digital workplace strategies that can establish productive business relationships within the company and enable knowledge sharing among employees.

What is a digital workplace?

A digital workplace is a unified platform that helps employees manage and organize any kind of work that comes their way. The digital workplace gives team leaders and employees everything that they need to be truly productive and perform their core activities seamlessly, regardless of what gets thrown at them. Whether it is streamlining a fixed process, collaborating on an important project, or discussing the next direction the team should take, a digital workplace is a single place where all of the operations in your organizations happen.

In simpler terms, a digital workplace is a modern and virtual version of a physical workspace. It is an open, flexible, secure, and always-connected work environment where employees can communicate with other team members, access information, and manage processes.

Some of the many benefits of a digital workplace include :

  • Improved productivity and efficiency
  • Significant cost reduction
  • Greater control over processes
  • Seamless communication and collaboration
  • Reduced security risks

The three Cs of a digital workplace

Just incorporating a digital workplace platform in your organization is not enough. It’s important to pick the right tool that can empower your employees, instead of distracting them. After all, if a digital workplace tool takes more of your employees’ time than usual, then it really doesn’t make sense for you to use one at all.

That is why picking the right digital workplace platform can make all the difference. There are three C’s that you should focus on: collaboration, coordination, and control.


An ideal digital workplace should support smooth multi-way communication between employees so that they can discuss work and convey relevant information. Just installing an instant messaging app is not enough. A collaboration tool should be deeply embedded in your digital workplace so that employees don’t have to toggle between multiple applications.

The digital workplace you use needs to have a single, integrated platform consisting of all the required collaboration tools so that employees can collaborate and work together harmoniously.


In a distributed work environment, employees often work on multiple projects in the same or different teams. They need a work management platform with leading collaboration capabilities so that people can easily coordinate, prioritize, and manage their work activities.

Even while working remotely, employees need to be aware of their tasks and work closely with team members to coordinate and keep a track of the overall progress.

For that, organizations need to adopt suitable coordination tools for case management, people management, and project management so that employees can coordinate these types of work smoothly, quickly, and without any hurdles.


To help manage people and processes smoothly, a digital workplace must behave like a control center–monitoring business processes and workflows, all through a single platform

With business process management (BPM) tools, you can automate repetitive and routine tasks by creating customized workflows, and in turn, allow your employees to focus on their core responsibilities. This will also create more transparency across the organization as everyone involved will be able to view the current status of the projects and their respective tasks.

As a result, senior management and project managers will be able to exercise greater control over the projects and improve agility within the organization.

Find the best digital workplace for your team

While the digital workplace is transforming how people collaborate, communicate and control processes, it is not a destination that most–or many – organizations have arrived at. It is a path that businesses have started to tread and that remains ongoing. Now is the time to test and try options that will fit your company and will set you on a journey to a more efficient and digital future.