VTiger CRM is a widely popular CRM (Customer Relationship Management) system. It has thousands of customers across the globe and is widely used by businesses to help manage relationships with their contacts and leads. This tool, which we recommend highly boasts the following features:

  • Smooth User Interface – One of its biggest selling points is how easy to use and navigate the platform is – both on the mobile app and the web version. 
  • Sales Tools – Vtiger comes with a suite of impressive sales tools you can use to not only boost your sales and earnings, but you can also use it to identify a more efficient way to retain your customers by offering them exclusive deals and discounts.
  • Great Customer Support – The Vtiger support team is always eager to help and respond to any queries. It’s great for anyone who is just starting out with using CRM software and may need a bit of extra help.

Vtiger CRM : The Low-down

What Is The Software? Vtiger CRM

How much does it cost? From $20 to $42 a month


  • Easy to use user interface
  • ✅ Minimal learning curve
  • ✅ Host of impressive features for maintaining and growing your business


  • ❌ Data export automation is quite tricky
  • ❌ The API’s functionality can be quite limiting

Would We Recommend It? Despite its flaws, Vtiger is one of the best CRM software tools you’ll come across today. The developer’s focus on simplicity and functionality comes through on each page – making it easier to use and more enjoyable.

How does Vtiger Score?

Features ⭐⭐⭐⭐⭐
User Experience ⭐⭐⭐⭐
Customer Service ⭐⭐⭐⭐⭐
Pricing ⭐⭐⭐⭐⭐
Overall ⭐⭐⭐⭐

What is Vtiger CRM?

Vtiger is a CRM tool that helps over 300,000 users worldwide to interact with their clients and grow their businesses. The company was founded in 2004 and has since then been growing rapidly. 

The core of the system is based on providing an easy-to-use interface to a wide range of features. This includes the ability to track sales, invoices, quotes, and purchases for each contact, automatically generate reports about your activity, monitor sales trends by year, by month, or by quarter, establish rules to access contact data, and much more.

Vtiger CRM Summary

Vtiger CRM is a CRM solution that provides software developers with an easy-to-use interface to a wide range of features. It helps you track sales and invoices, automatically generate reports about your activity, monitor sales trends by year and by month and much more. The software is suitable for small businesses and also contains a fairly broad range of advanced features such as:

  • Sales automation
  • Sales enablement
  • Pipeline management
  • Sales engagement
  • Analytics, sales insights, alerts, and intelligent reporting
  • Communication and collaboration for sales teams and marketing teams
  • Helpdesk automation
  • Marketing automation
  • Productivity
  • Administration
  • Inventory management
  • Project management
  • Enterprise-level email marketing functionalities

Vtiger CRM features ⭐⭐⭐⭐⭐

Sales Automation

From creating and implementing sales funnels to creating playbooks, all the processes involved in the sales process can be automated. Automated actions are set up automatically and will be applied to all contacts inside your account upon creation.

Vtiger CRM has a number of predefined actions you can use to get your agenda started such as sending an email or creating a task. You can also create custom actions tailored for your specific needs.

Furthermore, the tool also gives you complete, organized access to all your customers and contacts without any restrictions. This gives you the ability to perform custom filtering, sorting and tracking.

Customer Relationship Management

Vtiger CRM offers a full spectrum of common CRM functions such as lead management, contact management and account management. These include sending emails, managing contacts, setting up appointments, creating task lists and more.

Furthermore, Vtiger CRM allows you to create complex search queries so that you can quickly find information. You can also use a variety of filters and reports to monitor your sales and client activities.

Vtiger CRM is the only platform that offers a complete set of templates for instant deployment and helps you create customized workflows. This will help you save time by streamlining your processes.

Analytics and Intelligent Reporting

Vtiger CRM offers you the ability to create reports for all your contacts, segments and so on. You can also monitor your sales in real time by viewing your pipeline. You can set up tasks and follow them as they get completed to ensure that nothing falls through the cracks.

As for analytics, the platform offers you a wide range of charts and graphs for creating detailed, accurate reports that will allow you to analyze your sales and client activities.

If you want to see your sales in an entirely new light, the software also offers intelligent analytics. This will enable you to analyze your sales and client information with the help of advanced features including data visualization and predictive analytics.

Helpdesk Automation

Vtiger CRM is an all-in-one solution for helpdesk support. You can eliminate the need of multiple applications with its automated support function. The software will help you organize your team, ensure that your emails get delivered and analyze sales inquiries to make sure everything is working as it should be.

Furthermore, the platform also offers a number of predefined tasks you can use to get your helpdesk started such as sending an email to a user, changing the status of an account and more. You can also create custom tasks tailored for your specific needs such as sending a scripted response to particular inquiries.

Communication & Collaboration

Vtiger CRM will provide you with a means of communication between team members. You can create groups, assign tasks and save information inside the system. These tools come in handy as they help you stay connected on an ongoing basis.

Additionally, Vtiger CRM is also great for collaboration. You can share your contacts with your team, engage them in various sales activities and track the progress for each member of your group in real time. 


This software allows you to manage time and tasks easier than ever before with various time tracking capabilities. It’s easy to create tasks and events, attach files and notes, send reminders, make comments and check on the progress of your team members.

Furthermore, automated notifications will keep each member of your team up-to-date. This will help you stay on top of your activities and manage your time more effectively. 

Our Offer

Vtiger CRM offers an easy-to-use open-source interface. The software will allow you to take control of your data so that you can make educated decisions as soon as possible. This will help you boost your productivity and enhance your customer relationships.

Overall, it’s a great tool to keep your business in top shape. Plus, their support team is phenomenal when it comes to responding to customer queries.

Interested in learning more about this CRM software? Visit the Vtiger website now.

Vtiger CRM user experience ⭐⭐⭐⭐

The Vtiger CRM user interface is incredibly sleek and straightforward. It consists of two columns: the left one displays the content panel and the right one displays the settings.

Content panel is where you can find out information about your data. It is possible to see all your leads, opportunities, contacts and activities. Additionally, there are also a number of pop-up windows that contain additional information about your data.

Last but not the least, it also boasts a handy mobile app for your convenience in terms of working on the go.

Vtiger CRM customer service ⭐⭐⭐⭐⭐

The software is a great choice as you get 24/7 customer support. You can use chat, email, telephone or a help desk to reach out to their support team.

Additionally, they also offer various tutorials and guides which will help you learn the basics. This way you can get started much sooner and enjoy the full potential of the platform by creating complex workflows and automating processes.

The software integrates with over 500 business integrations so there’s no need to worry about support and plugins.

Vtiger CRM pricing ⭐⭐⭐⭐⭐

Vtiger implements a mixed pricing structure to minimize your monthly fees while maximizing functionality. The lower single app pricing license ensures that you only pay for what you use and the number of users per month determined and nothing more. 

Furthermore, you also have the option between an annual or monthly billing cycle. It also ranks as one our best free CRM software tools with a “Free Forever Pilot Edition” accessible to all new users. 

Pro Tip: Choose the annual billing option to save more money.

Take a look at its pricing package options below:

  • One Professional: a complete suite of CRM tools for small businesses.
    • Starter – $30 to $42 a month
    • Single App – $20 to $28 a month
  • One Enterprise: enterprise-level solutions for large businesses
    • Standard – $42 to $58
    • Single App – $30 to $42

Who Should Get Vtiger?

If you are looking for a CRM solution that is easy to use, affordable and customizable, the Vtiger software might be the one for you. It has a robust set of key features that enable businesses of all sizes to manage their clients and assets efficiently.

Furthermore, the company offers a high-quality customer service department to assist you during your implementation. Their support team will guide you through the process step by step so that you can get up and running as quickly as possible.

If you want a platform that will allow you to easily manage your sales team and clients, the Vtiger sales CRM is a great choice.

Finally, the software has a wide range of features that can be used for various business needs. It’s designed so it can be tailored to your specific needs and meet your specific business requirements.

The Wrap-up

What Is The Software? Vtiger

How much does it cost? $20 to $42 a month


  • Great customer experience overall
  • ✅ Impressive feature list that minimizes the need for integrations and third-party apps
  • ✅ Reasonable pricing options
  • ✅ Easy to use and navigate


  • You need an ETH wallet to use it

Conclusion : Vtiger CRM – Would We Recommend It?

We recommend Vtiger to any business owner looking for an easy-to-use and completely functional CRM tool to use for their business. Its host of impressive tools as well as the execution of these features makes it one of the best in the industry.

Salesforce - World's #1 CRM Software

Our Rating

  • Automated Lead & Contact Management
  • Cloud-Based Customizable Reporting
  • Grow Sales Revenue, Productivity 30%+
  • Mobile App - Close Deals on the Go

Frequently Asked Questions

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