Twitter Facebook LinkedIn Flipboard 0 Organizations cannot have effective external conversations with customers unless they can have effective internal conversations with each other first. And this is more than just a weekly conference call and/or collaboration forum. It involves a shift in thinking and it starts with the organizational leadership, process and frameworks and then technology deployment. The rise of the social customer is a disruption to normal business conditions and forcing organizations to humanize its business operations from the inside out. The following social business infographic illustrates the evolution of organizational change and social media in the enterprise. Graphic created by onlinemba.com. Twitter Tweet Facebook Share Email This article was written for Business 2 Community by Jay Leonard.Learn how to publish your content on B2C Join our Telegram channel to stay up to date on breaking news coverage Author: Jay Leonard Jay is a UK-based cryptocurrency expert, specialising in fundamental analysis and medium to long term investments. Jay has a great deal of hands-on experience in analysing financial markets and performing technical analysis. Jay is currently focusing on the institutional adoption of cryptocurrency and what it means for the future of … View full profile ›More by this author:Top Trending Meme Coins: ELON, HOGE, SAMO, TAMA, MARVIN, BABYDOGE, MONAHotbit Exchange Forced to Suspend Service As it’s Under Criminal InvestigationCameo CEO Steven Galanis Wallet Hacked – $231k Worth of NFTs Stolen