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      • Coins to Buy on the Dip
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        • Aqru Review
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        • DAO Crypto Projects
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    • Bitcoin Price Prediction
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      • Dogelon Mars Prediction
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      • Floki Inu Price Prediction
      • Hoge Coin Price Prediction
      • Kishu Inu Price Prediction
      • LBLOCK V1 Prediction
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      • LUNA Price Prediction
      • Pi Coin Price Prediction
      • Polygon Price Prediction
      • SafeMoon Price Prediction
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      • Stepn GMT Price Prediction
      • SXP Coin Price Prediction
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      • Buy Battle Infinity
      • Buy Bitcoin Cash
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      • Buy Celo
      • Buy Cardano
      • Buy Cartesi
      • Buy Chiliz
      • Buy Cronos
      • Buy Dash
      • Buy EOS
      • Buy ENS
      • Buy Ethereum
      • Buy Ethereum Classic
      • Buy FTX Token
      • Buy HBAR
      • Buy IOST
      • Buy IOTA
      • Buy Litecoin
      • Buy Livepeer
      • Buy Loopring
      • Buy Lucky Block
      • Buy LUNA 2.0
      • Buy LUNC
      • Buy Neo
      • Buy Pitbull Coin
      • Buy Polkadot
      • Buy RadioCaca
      • Buy Solana
      • Buy Spark
      • Buy VeChain
      • Buy XRP
      • Buy ZCash
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      • Best Dog Cryptos
      • Buy Baby Doge
      • Buy Dogecoin
      • Buy Floki Inu
      • Buy Kiba Inu
      • Buy Shiba Inu
      • Buy Tamadoge
    • Best DeFi Coins
      • Buy 1inch
      • Buy Aave
      • Buy Algorand
      • Buy Ankr
      • Buy Avalanche
      • Buy Balancer
      • Buy Bancor
      • Buy Chainlink
      • Buy Compound
      • Buy Cosmos
      • Buy Curve
      • Buy DeFi Coin
      • Buy DYDX
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      • Buy Kyber Network
      • Buy Maker
      • Buy Polygon
      • Buy Ren
      • Buy Serum
      • Buy Storj
      • Buy Sushiswap
      • Buy Tezos
      • Buy Uniswap
    • Best Web 3.0 Coins
      • Buy Basic Attention Token
      • Buy Biconomy
      • Buy Filecoin
      • Buy Theta
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      • Buy NFTs on Binance
      • How to Flip NFTs
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    • Best Metaverse Coins
      • Buy ApeCoin
      • Buy Axie Infinity
      • Buy Decentraland
      • Buy DeFi Kingdoms
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      • Buy Gala
      • Buy GMT
      • Buy Immutable X
      • Buy The Sandbox
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      • Buy Lockheed Martin Stock
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      • How to Day Trade Stocks
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      • Bitcode AI Review
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      • Immediate Edge Review
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  • Investing
      • Best Cryptos
      • Best Beginner Cryptos
      • Best Crypto Under $1
      • Best Crypto Winter Tokens
      • Best Emerging Cryptos
      • Best ERC20 Tokens
      • Best Future Cryptocurrency
      • Best Move to Earn Crypto
      • Best Utility Tokens
      • Best Video Game Crypto
      • Coins to Buy on the Dip
      • Fastest Growing Crypto
      • Hottest Cryptos Right Now
      • Most Promising Cryptos
      • Next Crypto to Explode
      • Invest in Crypto
      • How to Invest in Bitcoin
      • How to Invest in DeFi
      • Long Term Investments
      • Low Market Cap Cryptos
      • Most Undervalued Cryptos
      • Penny Cryptocurrencies
      • New Cryptos
      • Best Crypto ICOs
      • Best Crypto IDOs
      • Best Crypto IEOs
      • Best Crypto STOs
      • Best Crypto Crowdsales
      • Best Crypto Presales
      • Best Crypto Private Sales
      • Buying Coins Pre Launch
      • Crypto Games
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      • Crypto News
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      • Crypto Tiktok Trends
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      • Twitter Crypto Trends
      • Crypto Wallets
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      • Crypto Bank Accounts
      • How to Spend Bitcoin
      • How to Spend Ethereum
      • Bitcoin Casinos
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      • Bitcoin Blackjack Sites
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      • Ethereum Casinos
      • Earn Free Crypto
      • Best Crypto Airdrops
      • Best Crypto Faucets
      • Best Crypto Giveaways
      • Earn Free Bitcoin
      • Make Money With Crypto
      • Earn Interest on Crypto
      • Aqru Review
      • Best Staking Coins
      • Crypto Interest Accounts
      • Crypto Lending Platforms
      • Crypto Loan Sites
      • Crypto Savings Accounts
      • Crypto Staking
      • Earn Interest on Bitcoin
      • Earn interest on Ethereum
      • Earn Interest on Stables
      • What is APY in Crypto?
      • Yield Farming Platforms
      • Yield Farming vs Staking
      • DeFi Crypto Guides
      • Best DeFi Apps
      • Best DeFi Interest Rates
      • Best DEX Coins
      • DAO Crypto Projects
      • DeFi Lending Platforms
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      • Worldwide Crypto Guides
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      • Buy Crypto
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      • Buy BTC with Bank Wire
      • Buy BTC with eToro
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      • Buy BTC with Prepaid Card
      • Bitcoin Price Prediction
      • ALICE Price Prediction
      • ApeCoin Price Prediction
      • Axie Infinity Prediction
      • Battle Infinity Prediction
      • CateCoin Price Prediction
      • Cardano Price Prediction
      • Chia Coin Price Prediction
      • DeFi Coin Price Prediction
      • DogeBonk Price Prediction
      • Dogecoin Price Prediction
      • Dogelon Mars Prediction
      • Ethereum Price Prediction
      • Floki Inu Price Prediction
      • Hoge Coin Price Prediction
      • Kishu Inu Price Prediction
      • LBLOCK V1 Prediction
      • LBLOCK V2 Prediction
      • LUNA Price Prediction
      • Pi Coin Price Prediction
      • Polygon Price Prediction
      • SafeMoon Price Prediction
      • SafeMoon Inu Prediction
      • Samoyed Coin Prediction
      • Shiba Inu Price Prediction
      • Stepn GMT Price Prediction
      • SXP Coin Price Prediction
      • VeChain Price Prediction
      • XRP Price Prediction
      • Best Altcoins
      • Buy Battle Infinity
      • Buy Bitcoin Cash
      • Buy Binance Coin
      • Buy Celo
      • Buy Cardano
      • Buy Cartesi
      • Buy Chiliz
      • Buy Cronos
      • Buy Dash
      • Buy EOS
      • Buy ENS
      • Buy Ethereum
      • Buy Ethereum Classic
      • Buy FTX Token
      • Buy HBAR
      • Buy IOST
      • Buy IOTA
      • Buy Litecoin
      • Buy Livepeer
      • Buy Loopring
      • Buy Lucky Block
      • Buy LUNA 2.0
      • Buy LUNC
      • Buy Neo
      • Buy Pitbull Coin
      • Buy Polkadot
      • Buy RadioCaca
      • Buy Solana
      • Buy Spark
      • Buy VeChain
      • Buy XRP
      • Buy ZCash
      • Best Crypto Exchanges
      • Best Altcoin Exchange
      • Best Metaverse Platforms
      • Best Crypto Apps
      • Best DeFi Exchange
      • Best P2P Exchange
      • Binance Referral Bonus
      • Binance vs Coinbase
      • Binance Review
      • Best Binance Alternatives
      • Best Coinbase Alternatives
      • Bitstamp Review
      • Bitstamp Sign Up Bonus
      • Coinbase Review
      • Coinbase Sign Up Bonus
      • Crypto.com Review
      • Crypto.com Sign Up Bonus
      • Crypto.com Visa Card
      • Crypto Credit Cards
      • Crypto Tax Software
      • Margin Trading Exchanges
      • Social Trading Platforms
      • Best Meme Coins
      • Best Dog Cryptos
      • Buy Baby Doge
      • Buy Dogecoin
      • Buy Floki Inu
      • Buy Kiba Inu
      • Buy Shiba Inu
      • Buy Tamadoge
      • Best DeFi Coins
      • Buy 1inch
      • Buy Aave
      • Buy Algorand
      • Buy Ankr
      • Buy Avalanche
      • Buy Balancer
      • Buy Bancor
      • Buy Chainlink
      • Buy Compound
      • Buy Cosmos
      • Buy Curve
      • Buy DeFi Coin
      • Buy DYDX
      • Buy Fantom
      • Buy Kyber Network
      • Buy Maker
      • Buy Polygon
      • Buy Ren
      • Buy Serum
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      • Buy Sushiswap
      • Buy Tezos
      • Buy Uniswap
      • Best Web 3.0 Coins
      • Buy Basic Attention Token
      • Buy Biconomy
      • Buy Filecoin
      • Buy Theta
  • NFTs
      • How To Buy NFTs
      • Best NFT Apps
      • Best NFT Games
      • Best NFT Giveaways
      • Best NFT Lawyers
      • Best NFT Lottery Sites
      • Best NFT Presales
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      • Buy NFTs on Binance
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      • Make Money With NFTs
      • Best Metaverse Coins
      • Buy ApeCoin
      • Buy Axie Infinity
      • Buy Decentraland
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      • Buy Enjin
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      • NFT News
      • Celebrity Backed NFTs
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      • New NFT Projects
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      • Invest in the Metaverse
      • Best Metaverse Apps
      • Best Metaverse Games
      • How to Invest in NFTs
      • Metaverse Projects
      • Metaverse Real Estate
      • Real Estate Investment Club Review
      • Identity 20XY Review
      • NFT Land Projects
      • Best NFTs To Buy
      • Azuki NFTs
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      • Binance
      • Crypto.com
      • DraftKings
      • Looksrare
      • Magic Eden
      • NFT Launchpad
      • NFT Music Platforms
      • OpenSea
      • Rarible
  • Stocks
      • Types of Stocks
      • Best Biotech Stocks
      • Best Bitcoin ETFs
      • Best Blockchain Stocks
      • Best Cannabis Stocks
      • Best Cheap Stocks
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      • Buy Stocks on eToro
      • Buy Stocks via Credit Card
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      • Invest in Stocks
      • Invest in NFT Stocks
    • Trading
        • Best Trading Platforms
        • Best Investment Apps
        • Capital.com Review
        • Copy Trading Platforms
        • Demo Accounts for Stocks
        • Day Trading Platforms UK
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    Digital & Social⟩Social Media

    Social Media Etiquette – The Do’s and Don’ts

    author imageJay Leonard Last updated: 23 May 2012
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    From a young age we are told to be polite, listen, say please and thank you and generally respect those around us regardless of their socioeconomic status. So why is that so many people get their social media etiquette all wrong?

    In this post we are going to cover the social media etiquette do’s and don’ts that will allow you to make better use of your time and develop deeper, more meaningful relationships.

    How to Get Your Social Media Etiquette Right!

    Listen:

    This is your opportunity to find out exactly what your customers are really saying about you, what they want and more important, remedy any issues that they may have with your products or services.

    Set up a social media listening post where you can monitor your brand and find out exactly what is being said about you and who is saying it. Also, listen in on what the key influencers are saying and what people are saying about them. The more information you have, the better positioned you can be!

    Do Make Time:

    It’s not a quick process. Look at the people in your offline social circles, those that you hold the closest. How long have you known them? How much time have you spent together doing things you loved, things you hated doing, time together just doing nothing? All of this time added cumulatively is a long, long time and bonds strong relationships.

    I am not saying that you can’t develop strong relationships online in a short period of time. What I am saying is if you want advocates for your brand then 10 minutes exposure once a week is not going to cut it. If you want to receive the benefits of social media then be prepared to give.

    Read Social Media Marketing for Small Business – 7 Time Saving Tips that will show you exactly how to make the most of that precious time.

    Don’t come across like a broken record:

    This ties in with listening and in fact gives a great opportunity to drill home the point that social media etiquette is more about listening than speaking, ranting, shouting or advertising your latest product.

    Say something new, say something different, be opinionated, share content that inspires you, infuriates you, makes you laugh and you will find that many people out there will respond with their opinions and open up conversations with you.

    Keep Track of Your Engagements.

    If the message, conversations and tone of your social media voice is not stimulating engagement then don’t continue to allow that message to fall on deaf ears. It is a waste of time.

    Back track and see where and how conversations where started and without trying to recreate the wheel see if you can reignite those flames or by using the same style of approach spark further social media engagement.

    Do respond in a timely fashion:

    If you left a voice message with a company for someone to call you back, how long would you wait before you started thinking that you were being ignored? 8hrs, 24 hours, 3 days? Think long and hard because if someone interacts with your business, asks a question or makes a comment then you need to react quickly. That message may be from one person but there are millions of others just eavesdropping in the wings.

    Don’t be afraid to let go of your content:

    Image by admitchel via Flickr

    Once you put something out into the social media spectrum you have little or no control over where that content ends up, what shape it takes and the message that it amplifies.

    Be aware that people will take your company video, re-edit it, and take the mickey out of you. You are operating in a different world.

    Do Take care of how you represent yourself.

    The web is infamous for satire and very easy for building high levels of feedback. Negative comments can snowball. If you make a mistake, you may be ripped to pieces by other web users.

    Remember barriers to entry are low but the standards expected are very high, so you must plan your campaign. Just pushing abject material out into the ether will not win over the hearts and minds of your potential audience.

    Don’t take social media lightly:

    Here today, gone tomorrow is not an attitude that you can afford to take when it comes to developing a social media community. Updating your online status twice in a 2 hour period and then once over the next week is not good practice.

    Make a commitment to sit down for an allotted period each and every day to respond to people, ask questions and share great content.

    Don’t highjack other peoples’ subject matter.

    Don’t take somebody else’s content, change the title and brand it as your own. That is not the way to go about things. This process is what is known as “scrapping” and is the scourge of many content creators on the internet.

    Instead, add a comment to the piece and share with your audience or drop the content creator a line and ask if it would be ok to use the content providing you attribute it correctly.

    Most people who create content do so with the intent of it being shared. Share it and attribute it.

    Don’t ignore negative comments.

    Not everybody will like what you do or say online but rather than seeing it as a negative see it as a great opportunity for your business to highlight the ultra responsiveness and efficiency of your customer service.

    By showing the social media community that you do actually care about your clients’ experience you will be turning a soft cost (customer service) into a living breathing entity.

    Don’t Sell Sell Sell

    Social media networks are not a direct sales tool. Social networks are a place where you can develop a community of people who are interested in your brand and what it has to say. Not everyone in the community will spend money with your business and that is ok. Because if they like what you say and they share it with other people then more and more people will become aware of your brand and grow to like you.

    Using social media for business is about getting people to like, know and trust you. The more you communicate and have two way dialogue, the more you will humanize your brand and start to grow a reputation in your niche.

    A rule of thumb when thinking about social media etiquette is this: if you wouldn’t do it in the real world, while standing on a crowded bus, in a restaurant or a convention then don’t do it!

    What rules do you follow when it comes to social media etiquette? Add your own advice in the comments box below!

    Main Image by Nateone via Flickr

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      This article originally appeared on James Debono - Big Thinking Online and has been republished with permission.
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    author image

    Author: Jay Leonard

    Jay is a UK-based cryptocurrency expert, specialising in fundamental analysis and medium to long term investments. Jay has a great deal of hands-on experience in analysing financial markets and performing technical analysis. Jay is currently focusing on the institutional adoption of cryptocurrency and what it means for the future of

    … View full profile ›


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      Discuss This Article

    Show Comments (4)
    Add a Comment
    • Marc Ensign says:
      May 25, 2012 at 6:27 am

      I think you can write an entire article on your last point, Don’t Sell, Sell, Sell. It makes me cringe when I see what some people do to try and sell their products or services not realizing they are actually hurting themselves.

      Reply
      • James Debono says:
        May 25, 2012 at 3:53 pm

        Hi Marc,
        The internet was designed to help share information and to all intents and purposes, the Internet is still mainly used as an information source today.

        Provide great information that can educate, inform, entertain or all three and over time you will develop a solid social media following.

        Thanks for commenting,
        James
        P.S I have written a post about this subject and you can find it here..http://jamesdebono.com/building-value/

        Reply
    • Warren says:
      May 25, 2012 at 11:18 pm

      Some great tips here James, I especially like the part about it not being a quick process. What people need to realize is that just like the business they are building, the social media aspect of it is also an important component and one that should be built properly rather than rushed (which of course all of us are tempted to do).

      Reply
      • James Debono says:
        May 30, 2012 at 12:12 pm

        Hi Warren,
        Social media marketing is part of the over all marketing mix, which in turn should align with business goals.
        There is no quick fix to building a raving fan base, just hard work, good listening and great content…..to name but a few!
        Thanks for your comment,
        James

        Reply

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