Twitter Facebook LinkedIn Flipboard 0 The other day I was on a discovery call with a potential customer. It was a cold and rainy day with overcast skies in Atlanta. Maybe it was the weathers’ fault that I was a little grumpy that morning. At any rate, on this call I asked, “what is it that you are hoping to accomplish with marketing automation software?” The response, “Oh we want to be able to send emails, do lead scoring and most of all, it’s really important to be able to do lead nurturing.” I figured since “lead nurturing” was the most important thing, I would start there, so I said, “tell me what you mean by lead nurturing.” To which the response made me facepalm. The answer I got was, “We want to take our existing emails and send them overtime to our entire database.” Remember, it’s a cold rainy day with overcast skies. I responded, “that’s not lead nurturing.” There was a short pause and then I hear on the other end of the line, “what would you call it?” I said, “spamming your entire database.” Another short pause and then I heard laughter on the other end of the line. Not exactly what I was expecting but, I was glad it was not a dial tone at this point. Once the laughter stopped my potential customer said, “I suppose you’re right. I know this lead nurturing thing is important but I don’t really understand everything that it encompasses, which is why I am talking to you.” The conversation went very well from there. So now that we know what lead nurturing is not, actually, let me recap for emphasis. Lead nurturing is not: Blasting your entire database overtime. Talking all about your companies products and services. Calling leads over a set period of time just “to check in.” Sending out a newsletter every week. Right so what is lead nurturing then? Lead nurturing is building a relationship with your potential customers, over time, with a relevant and consistent message in an automated fashion. Now that’s powerful. Maybe that’s why nurtured leads produce, on average, a 20% increase in sales opportunities versus non-nurtured leads. (Source: DemandGen Report) Twitter Tweet Facebook Share Email This article originally appeared on Dan Westmoreland and has been republished with permission.Find out how to syndicate your content with B2C Author: Kane Pepi Kane Pepi is an experienced financial and cryptocurrency writer with over 2,000+ published articles, guides, and market insights in the public domain. Expert niche subjects include asset valuation and analysis, portfolio management, and the prevention of financial crime. Kane is particularly skilled in explaining complex financial topics in a user-friendlyView full profile ›More by this author:VoIP Basics: Everything Beginners Should Know!Bitcoin Investment, Trading & Mining: The Ultimate Guide for BeginnersIs This a Better Way to Set Your 2020 Goals and Resolutions?