The retail sales workforce is evolving beyond what we could have imagined years ago. But, is your sales training evolving with it?

For the generation currently moving into the workforce, the “right now” culture of today has morphed the way they learn, process new information and interact with those around them. Now, who is this generation whose workplace behaviors are so foreign to most retailers? You guessed it — Millennials.

Because of the way the new generation of salespeople learn and communicate, retailers have to freshen up their approach to training. They want to be engaged by and engage with their new employers — and they don’t want to be bored while doing so.

So, how can retailers go about revamping their training tactics to make sure they’re giving Millennials everything they need to succeed? ‘Millennializing’ your sales training is as easy as 1, 2, 3 when you truly understand the generation’s learning styles and tailor your training to fit them. Use these five training updates to get into your new salespeople’s heads and ensure they’re ready to take on the floor in no time:

  1. Let tech do the talking

Millennials are used to tech — it’s incorporated into almost everything they do. And, instead of a humdrum presentation, they want something spectacular. So, make sure you’re ready to do some hat-pulling, person-sawing, flower-appearing magic for them. And don’t worry, magic comes easier than ever with a few pieces of tech to back you up.

Incorporating technology into your sales training will keep your team engaged and participative throughout the whole training process. With tools like immediate response systems and game play tech, you won’t have to beg for your new hires to engage — and you’ll also help them absorb the information easier and retain it longer!

  1. Stay concise

Want to know the attention span of the average human being? Eight seconds. That’s probably much shorter than you originally would have guessed, right? Here’s some more trivia for you: even the average goldfish has a nine-second attention span.

Thinking it’s time to rethink the length of your sales training sessions now that you know you could keep a water-dwelling pet’s attention longer than your new team members? You’re probably right. To make sure your Millennial team isn’t losing focus halfway through the training seminar, try to pare down your information to hit two or three key points within each training session. Expanding much beyond that could cause your new sales crew to gain focus fatigue — causing the information to float straight over their heads.

  1. Focus on the customer’s point of view

A great pitch and bright smile might go a long way for a sales professional, but point of view is everything. Make sure your new sales hires know this, as this will be one of their biggest keys to success in their new position.

Each person who walks through your door has different needs, wants and tastes. So, teach your sales team to act accordingly — with unique tactics for each unique customer. To ensure they’re making every sale they can, school your trainees in the different sales approaches they can take to reach every demographic.

  1. Don’t limit your training to the timeslot

While you most likely blocked off specific times for your new sales team’s training, it doesn’t mean you have to limit education to that time only. Make sure to continuously offer extended training to your team to keep them up-to-date on all the newest sales tactics, give them the lowdown on new products and remind them of the basics from time to time. Remember: an educated team is a successful team.

According to Training Industry, ongoing training has several advantages on both a personal and company-wide level. These include improved morale and job satisfaction for employees, as well as greater sales and customer service for the company as a whole.

  1. Set measurable goals

How is your team supposed to know they’re doing well if they don’t know what “well” is? Make sure to set measurable goals for them to strive for at the very start. That way, they’ll know what your expectations are and how close they are to meeting them. This can also motivate employees to push the boundaries by making even more sales than the expected — just be sure your goals encourage healthy competition and not cut throat competition.

While ongoing goals are certainly beneficial at times, be sure to check that all your current goals make sense. Updating expectations according to what’s happening around the business will make sure your new team members aren’t trying to meet unreachable goals.

By adapting your sales training with these five helpful tips, your new generation of salespeople will be more than ready to take the sales world by storm. And you’ll walk away from the training sessions feeling confident and secure in your new team.