Recently I participated in our Founder, Christine Perkett’s (@missusP) ReadyTalk (@RTWebSem) webinar titled “PR Experts as Influencers: How social media has changed the PR landscape forever – and what it means for you.” She discussed the importance of PR professionals using their connections, relationships and influences to help positively influence others or drive awareness (or directly drive customers) for their clients. Also, she shared the ins and outs of how any brand—personal or company– can adopt and achieve value in social media effectively. In Christine’s words: Successful PR is all about you.
Some insightful points I noted from her webinar:
- We’re tastemakers — we’re all consumers who help dictate styles and trends. It’s important to share your brand experiences (positive and negative) in a way in which you can also share insights for other brands or clients. Turning your experiences into a helpful marketing or PR lesson helps raise your profile as a smart marketer and brand influencer.
- Read every single day. Then use social media (ie: Twitter, Facebook, etc) to show your community what you’re thinking. This will help elevate your expertise in the areas in which you specialize. Don’t just share links – provide commentary on each piece.
- Don’t ignore the opportunity to build your personal brand because it lasts forever — it’s like a live resume.
- Be authentic — there’s tremendous opportunity via social media to “do what you do and do it well” – that is, showing reporters, clients, prospects that you are paying attention, engaging, and have valuable insights so share.
- Speaking of sharing — make sure to tie in business marketing or PR lessons to elevate content and position yourself as a smart marketer. You want to be an influencer not just a participant.
- Make your own rules — social media provides a great testing ground because everyone is exploring. Encourage your company or clients to try some innovative new marketing or PR ideas by testing the waters yourself. Post a thought provoking question that you know will spark debate. Write an unexpected blog post. Involve customers in a marketing campaign. Take some chances and share what you’ve learned to encourage your marketing team to innovate.
After the webinar, I started really thinking about Christine’s thoughts — about how convoluted PR and social media have become (and how much it doesn’t have to be). PR isn’t changing — it’s already changed. And will continue to change. Social media has the power to drive authenticity and build brand loyalty, but you need to fully understand how to effectively use social media as a PR tool — a communications tool. Bottom line: PR and social media need to be giving a lot of strategic thought. They don’t just “happen,” at least happen well, by signing up on a popular network. And a PR agency with the know-how, skills, and proven success is just the thing to assist a brand in doing so.
And then I made a connection.
I immediately thought of a company I “liked” and have been following on Facebook for the last few months after reading a feature article on Boston.com. This brand has not only enthused me daily, but has been one of the most creative fashion brands I’ve seen on Facebook — EmersonMade. As stated on her Facebook page’s company overview: EmersonMade offers a one-of-a-kind and compelling shopping experience that believes in celebrating the uniqueness of the individual, the joy of being alive and all the smallness that makes up the Big Beautiful.
And the brand delivers just that.
If social media is an opportunity for a company to break the mold and create unique content (content being the key) — EmersonMade achieves this. She makes her own rules. Her updates are interesting, fresh, and relevant. She has tapped into what her followers want and keeps doing it. From Facebook to Twitter to her company blog—she not only leaves me wanting her beautiful products, but I always find myself marveling her creativeness, thinking, how did she come up with that?
And there is absolutely no comparison with big fashion brands like Zara, BCBG, Madewell (to name a few). Their approach is, well, boring. They seem to not understand that social media is not about how many fans you have or just showcasing your products — it’s engaging your target audience. Not in an average way — but in an ingenious way. A way we have never been afforded until now.
Christine’s final words of her webinar have stuck with me: Be an innovator. Thinking outside the PR box. Adopting social media in ways to support innovation. Trying new ideas. Taking a chance and making it pay off because as Christine stated, this will lead to greatness.
So my fellow tastemakers — what are your secrets to influencing your social communities? Do you have a favorite brand that nails it? Or is there a brand that you wished could give you more? Please share your thoughts in the comments below. And thanks for reading!