It’s very important to stay close to your customers to make your company, its products or services an easy, reasonable choice. Conducting public relations (PR) is a cost-efficient and effective way to find new customers and boost your reputation.
Publicity is not a substitute for advertising. It can’t guarantee 100-percent control over content, display, position and frequency, as does advertising. But what it lacks in frequency, public relations can make up for in reach. Publicity can deliver your product / service message through a variety of media that could never be included in the most lavish advertising plan.
Sound public relations is an integral part of maintaining a successful business. Competition for customers is always keen. Successful public relations – nurtured over time through relationships with media contacts – can help establish an ongoing, positive awareness of your company and the products and/or services it provides. It can inform and excite customers and employees.
Third-party endorsement by the media – online and offline – sells integrity, quality and extraordinary service like no advertisement can. Public relations has the power to persuade the public.