There’s a tool I love for getting mentions on bigger sites and news outlets.

It’s called HARO. It stands for Help a Reporter Out. Created by Peter Shankman, it helps connect reporters with people who can help them with stories.

Sort of like outsourcing information. But, in a good way.

For the longest time, I had subscribed to the site and never used it.

Yea, that was dumb.

Now, I’m all up on HARO. And guess what, it’s worked for me.

What’s the point, you ask?

There are a few actually:

  • Spread the word about you, your site, or your business
  • Establish yourself as an “expert” in your field
  • Make connections with journalists and other bloggers
  • Boost your SEO


Let me show you how I use HARO.

Step 1: Sign up for HARO

Here’s how you do it. Hop over to HARO.

If you want to use HARO to offer your tips and information to reporters, click the blue “I’m a Source” button.


If you are a journalist who wants to use sources for your story (i.e. you want a roundup post from marketing experts on using social media for holiday sales) then sign up with the “I’m a Journalist” button.

They have a couple of pricing options. The free service covers the bare basics, you get an email three times a day. That’s all I’ve been using.

The more you pay for the other services, the easier it makes it for you to be able to reply.

In the Standard Tier, for example, you can choose a keyword to filter your choices. That’s cool if you have a specific niche you operate in, say social media. Then you can filter all the requests to just ones concerning social media.

For your purposes, just starting out, the free service will work just fine.

Click the blue “Sign up” button.

Next, just fill out your information, and click “Submit.”

You’ll get an email in your inbox asking you to click a link to activate your account.

Here’s it is:

Click on the link and you can log into your HARO account and get started.

Step 2. Set Your Profile

Once you get back inside HARO fill in your account details. Don’t forget about this otherwise you could find your inbox inundated with emails that don’t apply to you. That’s a quick way to ignore HARO from the jump.

Ahem…I know from experience.

So, hop inside the site and fill out your profile. The biggest thing you want to pay attention to is the HARO Preferences box.

Don’t check all the boxes. It’s way too much to sift through. Plus, you should have an understanding of your target industry.

Look at a couple of the choices and see what will work for you.

If you have a travel blog, clearly travel is a good choice. If you’re a fitness copywriter, lifestyle and fitness is where you want to live.

Business and Finance, which is one I subscribe to features a lot of topics in real estate, social media, and general entrepreneurship, among others. If you’re in any of those industries that’s a good choice.

Worst case, click what you think might work, checking the emails over the course of a week or two. You can always tweak.

HARO adds new categories from time to time, so check back in every few months to see if there’s a new category in your field.

You can also change from being a source to a reporter up at the top (or if you want to do both). Everything is flexible.

Once you’re good, click “save and update.”

Step 3. Monitor Your Inbox

HARO will send you emails three times a day, Monday through Friday.

The times are 5:35am, 12:35pm, and 5:35pm Eastern Time.

Here’s what the email looks like:

The emails are hyperlinked so you can scan them easily and click on the queries of interest to you.

Here’s a little pro-tip: try to check the emails right after they arrive in your inbox.

Some will give you a few days to answer, others run under a tight deadline. A 12:35pm email might have a 5pm deadline. If you miss that, you’re out of luck.

Step 4: Understand The Queries

I bet you thought step 4 would be pitching.

Nope, not so fast. The queries are designed to give clues that will help you have a good pitch outcome. Pay attention.

Here’s whatever query will have:

Name: This is the name of the reporter, occasionally they will be anonymous
Category: This is the name of the category (i.e. if you get an email from HARO in Business and Finance, that’s the category)
Email: The email address of the reporter (this is anonymous so you can’t bombard them with a million emails)
Media Outlet: This is the place the journalist is writing for so sometimes you’ll see something general like Newspaper. Other times it will say the name of the publication
Deadline: This is the date and time (pay attention to these) you have to submit your pitch by
Query: This is the actual background on what the reporter needs. Read this carefully.
Requirements: The instructions the journalist wants you to follow (Hint: if you actually follow these you’ll have a much better level of success)

Let’s take a look at an example:

Pretty self-explanatory. In this case, I’ve removed the name of the reporter and the identifier in the email for privacy.

Got it?

Let’s get to the pitch.

Step 5: Preparing For The Pitch

Now we get to the pitching part. This is where you make it or break it.

Just a caveat first. If you pitch and don’t get a response don’t get discouraged.

Tons of people are emailing these journalists at once, sometimes it’s a matter of not being the right fit, other times it’s just your pitch stinks.

Sorry, boo, but it’s true.

Alright, remember how I covered the details of what the query looks at? Details is the important part here.

Let’s use the example from above and break it down a bit more.

Now, look for details before you pitch to see what is most important.

A couple of things jump out with this one.

First, the question: “How to Use Content to get more followers on Twitter?” This is what they want answered.

Not what you think is an amazing answer to a totally different question. Not your thoughts and feelings on social media. Not your suggestion to check out your site.

She wants “3 actionable tips and advice.” When they ask for a specific number in their query, give them that number.

It’s also a hint the journalist is in need of help.

When reporters ask for multiple tips it typically means they get the same 4-5 tips over and over. That makes her job harder, and her article boring.

Help her out by giving at least one tip that is really creative, interesting, or out of the box. This is where you can shine.

Next, follow directions.

She specifically dedicates a line in her query to ask you to please follow directions: “Please remember this post is restricted to tips on how to get more followers on Twitter through the use of content.”

She doesn’t have time to sort through all the people who don’t follow directions. Get known as someone who follows directions. It’s a good place to be.

Finally, check out the other hints that will help you.

When you see things like “tight deadline” in the query, you want to submit your pitch as soon as you can. You’ll have a much better chance of being included.

So let’s look at how you can answer this.

Step 6: Pitch Reporters

Now we get to the pitch.

Here’s how you can pitch the reporter.

HARO gives you two options to send your pitch. Inside HARO, or via email.

If you choose inside HARO. Log in and go to your dashboard. Next to “My Account” you’ll find “My Pitches.”

You’ll see “Things You’ve Pitched.”

Here’s what mine looks like:

On the right, you’ll see a small link that says “Submit a Pitch.” Click that.

A new page opens.

You’ll see a space to fill in the reporter email (you’ll have to copy and paste this from the query), a space for the subject, and a space for the pitch.

Fill all that in and click submit.

I usually respond via my own inbox. Just open up a new email, copy the anonymous address and start your pitch.

Here is an actual example I just did recently that worked:

This was the query from the reporter (I’m guessing you recognize it by now):

Here was my response (I copied and pasted for ease of reading):

Hey [Reporter],

Responding to your request for tips on Twitter Marketing.

Here are my 3 tips on how to use content to get more followers on Twitter:

1. Create visuals to go along with your tweets. Research has found that having a photo in your tweet can increase engagement by over 30%. That means your content will get more favorites and retweets just by using a tool like Canva to create a title image, or a quote image from your content and attaching it to your tweets.

2. Mention the people, websites, tools, etc you cite in your content. If you write a post that is your 10 favorite productivity tools, for example, be sure when you tweet out your content you mention those tools on Twitter. They will be far more likely to share that content with their followers, thus dramatically increasing the number of people your content is exposed to and increasing followers.

3. Engage and interact with your current followers. When you are creating new content, do so with your followers in mind. Focus on creating content that your followers will love and want to favorite and share. One of the best ways to get new followers is to have your current followers spread the word. It’s been seen that social influence is a huge factor online.

My name is: Liz Froment
Email: [email protected]
Company website:
Twitter: @lfroment


You can see I followed directions.

Gave her three answers, each a few sentences long, plus all my contact information in a way that was very easy for her to copy and paste. I linked my blog and Twitter account too.

Remember, if you think about how you can pitch yourself in a way that is going to make life easier for the reporter, you’re going to see a lot more success.

A few final tips:

  • Keep your answers simple and to the point.
  • Answer the question they ask.
  • Don’t go off on tangents.
  • Don’t take up more of their time than needed.
  • Clearly leave all your contact information.

Once you click send (or submit) that’s it.

Don’t be a pain in the ass and follow up with the reporter to see what’s going on.

If they like your quote they’ll use it. If they don’t, move on to the next.

In an ideal world, you can start using HARO as baby steps towards building up relationships with reporters.

Give them the information they want consistently and they might just start coming back to you for the next story before they even hit HARO.

So think about the big picture and know it could take a few weeks for the post to be published.

What I have found is most of the time the reporter will come back to you if you’re in the article and provide a link to the story. Be sure to thank them and tell them you’ll share on social media.

Sometimes they won’t.

I Googled something the other day and accidentally found myself quoted in a HARO query I had submitted months ago and never knew I was in. So you might want to keep a Google Alert on yourself (welcome to the big time!).

In the case of this pitch above, the reporter did come back and provide me with the link to the post.

Here it is: 11 Solid Tips for Effective Twitter Marketing from the Pros.

One of the three I submitted got featured with a bunch of marketing directors and other social media experts. This helps establish me as someone who knows a little something about content marketing and gets my name out there.

All in all it wasn’t much work for a bit of nice exposure.

That’s just one example, I’ve used HARO a bunch of times successfully, not only for myself, but also clients.

Think you’re ready to give it a shot? Or have you already had success and have some of your own tips to offer? Would love to hear your thoughts. Let me know in the comments below.