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    • Best Cryptos
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      • Best Move to Earn Crypto
      • Best Utility Tokens
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      • Coins to Buy on the Dip
      • Fastest Growing Crypto
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      • Most Promising Cryptos
      • Next Crypto to Explode
    • Invest in Crypto
      • How to Invest in Bitcoin
      • How to Invest in DeFi
      • Long Term Investments
      • Low Market Cap Cryptos
      • Most Undervalued Cryptos
      • Penny Cryptocurrencies
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      • Crypto Bank Accounts
      • How to Spend Bitcoin
      • How to Spend Ethereum
    • Bitcoin Casinos
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      • Bitcoin Blackjack Sites
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      • Earn Free Crypto
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        • Aqru Review
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        • Earn Interest on Stables
        • What is APY in Crypto?
        • Yield Farming Platforms
        • Yield Farming vs Staking
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        • Best DeFi Apps
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        • Best DEX Coins
        • DAO Crypto Projects
        • DeFi Lending Platforms
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        • DeFi Swap Exchange
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    • Buy Crypto
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    • Bitcoin Price Prediction
      • ALICE Price Prediction
      • ApeCoin Price Prediction
      • Axie Infinity Prediction
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      • CateCoin Price Prediction
      • Cardano Price Prediction
      • Chia Coin Price Prediction
      • DeFi Coin Price Prediction
      • DogeBonk Price Prediction
      • Dogecoin Price Prediction
      • Dogelon Mars Prediction
      • Ethereum Price Prediction
      • Floki Inu Price Prediction
      • Hoge Coin Price Prediction
      • Kishu Inu Price Prediction
      • LBLOCK V1 Prediction
      • LBLOCK V2 Prediction
      • LUNA Price Prediction
      • Pi Coin Price Prediction
      • Polygon Price Prediction
      • SafeMoon Price Prediction
      • Samoyed Coin Prediction
      • Shiba Inu Price Prediction
      • Stepn GMT Price Prediction
      • SXP Coin Price Prediction
      • VeChain Price Prediction
      • XRP Price Prediction
    • Best Altcoins
      • Buy Battle Infinity
      • Buy Bitcoin Cash
      • Buy Binance Coin
      • Buy Celo
      • Buy Cardano
      • Buy Cartesi
      • Buy Chiliz
      • Buy Cronos
      • Buy Dash
      • Buy EOS
      • Buy ENS
      • Buy Ethereum
      • Buy Ethereum Classic
      • Buy FTX Token
      • Buy HBAR
      • Buy IOST
      • Buy IOTA
      • Buy Litecoin
      • Buy Livepeer
      • Buy Loopring
      • Buy Lucky Block
      • Buy LUNA 2.0
      • Buy LUNC
      • Buy Neo
      • Buy Pitbull Coin
      • Buy Polkadot
      • Buy RadioCaca
      • Buy Solana
      • Buy Spark
      • Buy VeChain
      • Buy XRP
      • Buy ZCash
    • Best Crypto Exchanges
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      • Binance Review
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      • Crypto.com Visa Card
      • Crypto Credit Cards
      • Crypto Tax Software
      • Margin Trading Exchanges
      • Social Trading Platforms
    • Best Meme Coins
      • Best Dog Cryptos
      • Buy Baby Doge
      • Buy Dogecoin
      • Buy Floki Inu
      • Buy Kiba Inu
      • Buy Shiba Inu
      • Buy Tamadoge
    • Best DeFi Coins
      • Buy 1inch
      • Buy Aave
      • Buy Algorand
      • Buy Ankr
      • Buy Avalanche
      • Buy Balancer
      • Buy Bancor
      • Buy Chainlink
      • Buy Compound
      • Buy Cosmos
      • Buy Curve
      • Buy DeFi Coin
      • Buy DYDX
      • Buy Fantom
      • Buy Kyber Network
      • Buy Maker
      • Buy Polygon
      • Buy Ren
      • Buy Serum
      • Buy Storj
      • Buy Sushiswap
      • Buy Tezos
      • Buy Uniswap
    • Best Web 3.0 Coins
      • Buy Basic Attention Token
      • Buy Biconomy
      • Buy Filecoin
      • Buy Theta
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    • How To Buy NFTs
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      • Best Utility NFT Projects
      • Buy NFTs on Binance
      • How to Flip NFTs
      • Make Money With NFTs
    • Best Metaverse Coins
      • Buy ApeCoin
      • Buy Axie Infinity
      • Buy Decentraland
      • Buy DeFi Kingdoms
      • Buy Enjin
      • Buy Gala
      • Buy GMT
      • Buy Immutable X
      • Buy The Sandbox
    • NFT News
      • Celebrity Backed NFTs
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      • Cheapest NFT Projects
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      • New NFT Projects
      • NFT Calendar
      • NFT Horse Racing Projects
      • NFT Trading Card Games
      • Sport NFT Drops
    • Invest in the Metaverse
      • Best Metaverse Apps
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      • How to Invest in NFTs
      • Metaverse Projects
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      • Identity 20XY Review
      • NFT Land Projects
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      • Azuki NFTs
      • CryptoPunks NFTs
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      • World of Women NFTs
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      • OpenSea
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  • Stocks
    • Types of Stocks
      • Best Biotech Stocks
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      • Buy DocuSign Stock
      • Buy DWAC Stock
      • Buy eBay Stock
      • Buy Etsy Stock
      • Buy Ford Stock
      • Buy Gamestop Stock
      • Buy Hertz Stock
      • Buy Lockheed Martin Stock
      • Buy Matterport Stock
      • Buy Monday.com Stock
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      • Buy Medifast Stock
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      • Buy Nike Stock
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      • Buy Roblox Stock
      • Buy Pfizer Stock
      • Buy SAVA Stock
      • Buy Spotify Stock
      • Buy Tesla Stock
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      • Buy Upstart Stock
      • Buy XELA Stock
      • Buy Zoom Stock
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    • Best Trading Platforms
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      • How to Day Trade Stocks
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      • XTB Review
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      • Best Forex Signals
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      • High Leverage Brokers
      • Low Spread Forex Brokers
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      • Algorithmic Trading
      • Bitcode AI Review
      • BitiCodes Review
      • Bitindex Prime Review
      • BitIQ Review
      • BitTrader Review
      • Crypto Bank Review
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      • Crypto Engine Review
      • Immediate Edge Review
      • Meta Profit Review
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      • Prime Advantage Review
      • Quantum AI Review
      • Quantum Code Review
      • Teslacoin Review
      • Today Profit Review
      • 7Tesler Review
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      • Bitcoin Blueprint Review
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      • Bitcoin Revolution Review
      • Bitcoin Rocket Review
      • Bitcoin Smarter Review
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      • BitcoinX Review
      • Bitprime Gold Review
      • BitProfit Review
      • Bit Index AI Review
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  • Investing
      • Best Cryptos
      • Best Beginner Cryptos
      • Best Crypto Under $1
      • Best Crypto Winter Tokens
      • Best Emerging Cryptos
      • Best ERC20 Tokens
      • Best Future Cryptocurrency
      • Best Move to Earn Crypto
      • Best Utility Tokens
      • Best Video Game Crypto
      • Coins to Buy on the Dip
      • Fastest Growing Crypto
      • Hottest Cryptos Right Now
      • Most Promising Cryptos
      • Next Crypto to Explode
      • Invest in Crypto
      • How to Invest in Bitcoin
      • How to Invest in DeFi
      • Long Term Investments
      • Low Market Cap Cryptos
      • Most Undervalued Cryptos
      • Penny Cryptocurrencies
      • New Cryptos
      • Best Crypto ICOs
      • Best Crypto IDOs
      • Best Crypto IEOs
      • Best Crypto STOs
      • Best Crypto Crowdsales
      • Best Crypto Presales
      • Best Crypto Private Sales
      • Buying Coins Pre Launch
      • Crypto Games
      • Best Blockchain Games
      • Best GameFi Cryptos
      • Best Gaming Crypto Coins
      • Best Play to Earn Games
      • Crypto News
      • Best Crypto Reddit
      • Best Crypto Alerts Sites
      • Best Crypto Signals
      • Crypto Tiktok Trends
      • Crypto Youtube Channels
      • Twitter Crypto Trends
      • Crypto Wallets
      • Best Cardano Wallets
      • Best DeFi Wallets
      • Best Ethereum Wallets
      • Best XRP Wallets
      • Crypto Bank Accounts
      • How to Spend Bitcoin
      • How to Spend Ethereum
      • Bitcoin Casinos
      • Best Bitcoin Gambling Sites
      • Best Crypto Lotteries
      • Bitcoin Blackjack Sites
      • Bitcoin Roulette Sites
      • Bitcoin Slots Sites
      • Ethereum Casinos
      • Earn Free Crypto
      • Best Crypto Airdrops
      • Best Crypto Faucets
      • Best Crypto Giveaways
      • Earn Free Bitcoin
      • Make Money With Crypto
      • Earn Interest on Crypto
      • Aqru Review
      • Best Staking Coins
      • Crypto Interest Accounts
      • Crypto Lending Platforms
      • Crypto Loan Sites
      • Crypto Savings Accounts
      • Crypto Staking
      • Earn Interest on Bitcoin
      • Earn interest on Ethereum
      • Earn Interest on Stables
      • What is APY in Crypto?
      • Yield Farming Platforms
      • Yield Farming vs Staking
      • DeFi Crypto Guides
      • Best DeFi Apps
      • Best DeFi Interest Rates
      • Best DEX Coins
      • DAO Crypto Projects
      • DeFi Lending Platforms
      • DeFi Staking Platforms
      • DeFi Swap Exchange
      • DeFi Yield Farming
      • Worldwide Crypto Guides
      • Best Africa Crypto Projects
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      • Buy Bitcoin AU
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      • Buy Bitcoin DE
      • Buy Bitcoin SG
      • Buy Bitcoin UAE
      • Buy Bitcoin UK
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      • Crypto Exchanges AU
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      • Bitcoin Mining Sites
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      • Crypto Marketing
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  • Cryptocurrency
      • Buy Crypto
      • Buy Bitcoin
      • Buy BTC with Apple Pay
      • Buy BTC with Credit Card
      • Buy BTC with Bank Wire
      • Buy BTC with eToro
      • Buy BTC with Paypal
      • Buy BTC with Prepaid Card
      • Bitcoin Price Prediction
      • ALICE Price Prediction
      • ApeCoin Price Prediction
      • Axie Infinity Prediction
      • Battle Infinity Prediction
      • CateCoin Price Prediction
      • Cardano Price Prediction
      • Chia Coin Price Prediction
      • DeFi Coin Price Prediction
      • DogeBonk Price Prediction
      • Dogecoin Price Prediction
      • Dogelon Mars Prediction
      • Ethereum Price Prediction
      • Floki Inu Price Prediction
      • Hoge Coin Price Prediction
      • Kishu Inu Price Prediction
      • LBLOCK V1 Prediction
      • LBLOCK V2 Prediction
      • LUNA Price Prediction
      • Pi Coin Price Prediction
      • Polygon Price Prediction
      • SafeMoon Price Prediction
      • Samoyed Coin Prediction
      • Shiba Inu Price Prediction
      • Stepn GMT Price Prediction
      • SXP Coin Price Prediction
      • VeChain Price Prediction
      • XRP Price Prediction
      • Best Altcoins
      • Buy Battle Infinity
      • Buy Bitcoin Cash
      • Buy Binance Coin
      • Buy Celo
      • Buy Cardano
      • Buy Cartesi
      • Buy Chiliz
      • Buy Cronos
      • Buy Dash
      • Buy EOS
      • Buy ENS
      • Buy Ethereum
      • Buy Ethereum Classic
      • Buy FTX Token
      • Buy HBAR
      • Buy IOST
      • Buy IOTA
      • Buy Litecoin
      • Buy Livepeer
      • Buy Loopring
      • Buy Lucky Block
      • Buy LUNA 2.0
      • Buy LUNC
      • Buy Neo
      • Buy Pitbull Coin
      • Buy Polkadot
      • Buy RadioCaca
      • Buy Solana
      • Buy Spark
      • Buy VeChain
      • Buy XRP
      • Buy ZCash
      • Best Crypto Exchanges
      • Best Altcoin Exchange
      • Best Metaverse Platforms
      • Best Crypto Apps
      • Best DeFi Exchange
      • Best P2P Exchange
      • Binance Referral Bonus
      • Binance vs Coinbase
      • Binance Review
      • Best Binance Alternatives
      • Best Coinbase Alternatives
      • Bitstamp Review
      • Bitstamp Sign Up Bonus
      • Coinbase Review
      • Coinbase Sign Up Bonus
      • Crypto.com Review
      • Crypto.com Sign Up Bonus
      • Crypto.com Visa Card
      • Crypto Credit Cards
      • Crypto Tax Software
      • Margin Trading Exchanges
      • Social Trading Platforms
      • Best Meme Coins
      • Best Dog Cryptos
      • Buy Baby Doge
      • Buy Dogecoin
      • Buy Floki Inu
      • Buy Kiba Inu
      • Buy Shiba Inu
      • Buy Tamadoge
      • Best DeFi Coins
      • Buy 1inch
      • Buy Aave
      • Buy Algorand
      • Buy Ankr
      • Buy Avalanche
      • Buy Balancer
      • Buy Bancor
      • Buy Chainlink
      • Buy Compound
      • Buy Cosmos
      • Buy Curve
      • Buy DeFi Coin
      • Buy DYDX
      • Buy Fantom
      • Buy Kyber Network
      • Buy Maker
      • Buy Polygon
      • Buy Ren
      • Buy Serum
      • Buy Storj
      • Buy Sushiswap
      • Buy Tezos
      • Buy Uniswap
      • Best Web 3.0 Coins
      • Buy Basic Attention Token
      • Buy Biconomy
      • Buy Filecoin
      • Buy Theta
  • NFTs
      • How To Buy NFTs
      • Best NFT Apps
      • Best NFT Games
      • Best NFT Giveaways
      • Best NFT Lawyers
      • Best NFT Lottery Sites
      • Best NFT Presales
      • Best NFT Staking Projects
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      • Buy NFTs on Binance
      • How to Flip NFTs
      • Make Money With NFTs
      • Best Metaverse Coins
      • Buy ApeCoin
      • Buy Axie Infinity
      • Buy Decentraland
      • Buy DeFi Kingdoms
      • Buy Enjin
      • Buy Gala
      • Buy GMT
      • Buy Immutable X
      • Buy The Sandbox
      • NFT News
      • Celebrity Backed NFTs
      • Celebrity NFT Owners
      • Cheapest NFT Projects
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      • Most Expensive NFTs
      • New NFT Projects
      • NFT Calendar
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      • Invest in the Metaverse
      • Best Metaverse Apps
      • Best Metaverse Games
      • How to Invest in NFTs
      • Metaverse Projects
      • Metaverse Real Estate
      • Real Estate Investment Club Review
      • Identity 20XY Review
      • NFT Land Projects
      • Best NFTs To Buy
      • Azuki NFTs
      • CryptoPunks NFTs
      • Lucky Block NFTs
      • PolygonPunks NFTs
      • Prime Ape Planet NFTs
      • VeeFriends NFTs
      • World of Women NFTs
      • NFT Marketplaces
      • Binance
      • Crypto.com
      • DraftKings
      • Looksrare
      • Magic Eden
      • NFT Launchpad
      • NFT Music Platforms
      • OpenSea
      • Rarible
  • Stocks
      • Types of Stocks
      • Best Biotech Stocks
      • Best Bitcoin ETFs
      • Best Blockchain Stocks
      • Best Cannabis Stocks
      • Best Cheap Stocks
      • Best DeFi Stocks
      • Best Dividend Stocks
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      • Best Oil Stocks
      • Best Penny Stocks
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      • Best 5G Stocks
      • Best Upcoming IPOs
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      • Company Stocks
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      • Buy Alphabet Stock
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      • Buy AT&T Stock
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      • Buy Oil Stocks
      • Buy Stocks on eToro
      • Buy Stocks via Credit Card
      • Buy Stocks with PayPal
      • Invest in Stocks
      • Invest in NFT Stocks
    • Trading
        • Best Trading Platforms
        • Best Investment Apps
        • Capital.com Review
        • Copy Trading Platforms
        • Demo Accounts for Stocks
        • Day Trading Platforms UK
        • eToro Review
        • eToro Review UK
        • eToro Review ZA
        • How to Day Trade Stocks
        • How to Trade Commodities
        • How to Trade Crypto
        • How to Trade ETFs
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    Digital & Social⟩Online Marketing

    Essential Guide to Google Analytics Site Search

    author imageAlan Draper Last updated: 27 January 2016
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    Google Analytics Site Search allows you to get a glimpse of your customers’ minds by listing all the search keywords and jargons they used. It gives you data on what they look for, how quickly they find things on your site, what they have trouble finding, and what they think is missing on your site.

    Google Analytics comes with a lot of different helpful features and reports aimed at helping you improve conversion rates and your customers’ experience of your site.

    If you have a search box on your site, this site search report is definitely one of the reports you need to configure and use to your advantage.

    Set up Site Search in Google Analytics

    To enjoy the benefits of having Site Search data at your disposal, it is important to set up Site Search correctly on your Google Analytics account.

    In fact, there is no way you can mess this up because setting it up is very easy and minor. Just follow the step by step process to set it up properly:

    1. Log in to your Google Analytics account
    2. On the top navigation, select ‘Admin’, select the view you use for your site, and click ‘View Settings’ site search google analytics settings
    3. Set ‘Site Search Tracking’ to ON activate google analytics site search
    4. Next, supply the field for ‘Query Parameter’ or the manner in which your site identifies internal search terms. Not sure how to find it? More information on Query Parameter will be discussed in the following chaptersite search google analytics query
    5. Check ‘Strip query parameters out of URL’ to clean up your data.
    6. Set ‘Site Search Categories’ to ON if your internal site search has a way for your visitors to search within a category on your site. Likewise, more information on site search categories to be discussed in detail as we go along.
    7. Click Save.
    8. …and you’re done!

    Find your internal search terms

    The fifth step in setting up Site Search on your Google Analytics account is determining how your site identifies internal search terms or your query parameter.

    The easiest way to identify this is to go to your site and look up anything using the internal site search. On the search results page, look at the URL and check how your search keyword is presented.

    The presentation of your keywords can only go two ways – either as a query parameter or as a page path.

    Query parameters

    Query parameters appear at the end of a URL following a question mark. For instance, if bathroom towels are searched on Amazon, a query parameter can look like this:

    site search query param

    In the URL example above, since what follows the question mark is ‘q’, the query parameter to be placed in the field is ‘q’. However, do note that in some sites, query parameters can be ‘s’, ‘searchTerm’, ‘term’ or ‘keyword’.

    Page paths

    Page paths, on the other hand, appear in the middle of the URL as a page path instead of as a query. A page path URL can look like this:

    site search path variables

    To track this type of site search, you will need an advanced filter to view the reports. To enable this, go to ‘Filters’ then ‘New Filter’. Add the filter name, and then choose ‘Custom’ and ‘Advanced’ in the filters’ settings.

    site search analytics setup

    From Advanced, choose ‘Request URI’ for Field A because you will be requesting information from the page path. Enter your page path in the text box. /search/(.*) is the page path based on the URL example.

    internal site search filter

    By doing this, you are telling Google Analytics to look at the page path and extract the characters within the parenthesis. The dot and the asterisk are representing the characters of the search keywords.

    The next field to configure is ‘Output To’. In the drop down menu, select ‘Search Term’ and type ‘$A1’ in the input box. This signals Google Analytics to grab the user-defined value from Field A and output it as a search term. Check ‘Field A Required’ and ‘Override Output Field’. Once your filter setting looks like this, click on Save.

    internal site search filter

    Site search categories

    If your internal site search has a way for visitors to search within different categories of your site, you need to set ‘Site search categories’ on your settings.

    google analytics search categories

    With ‘Site search categories’, you can group together different search types for ease of reading data for each later on.

    Taking into consideration the example of a search box providing results for landing pages and nearby shops, a GET parameter ‘type’ can be added to be set to page for landing pages and to shop for the nearby shops.

    This makes it possible to easily distinguish search types when switching from Primary Dimension to Site Search Category on the Search Terms page.

    Important Site search reports

    There are four different kinds of Site Search reports you can generate and use to your advantage, and these are the Overview, Usage, Search Terms, and Pages reports.

    Overview Report

    Overview Report is the summary your site search data. Immediately, it displays the percentage of your visitors who used your on site search feature.

    site search analytics report

    Under these overview metrics, you can access quick reports for the search terms used, categories, and the pages on your site where a search was initiated.

    Usage Report

    Usage Report breaks down the number of site visits that utilized your internal site search versus the site visits when it was not used.

    Just an overview of the numbers will immediately make you realize whether having an onsite search is beneficial for your site or not. It gives you the raw number of visits, page visits, average time on the site, percentage of new visits, and the bounce rate.

    site search report usage

    There are also metrics for the pages your visitors land on as a result of their search. These metrics include Acquisition (sessions, new users and percentage of new sessions), Behavior (bounce rate, pages per session and average session duration) and Conversions that are based on your site goals.

    If you want to know the exact search terms your site visitors used while using your search bar, the Search Terms report will provide more elaborate details on that.

    Search Terms Report

    Search Terms Report displays all the keywords entered on your onsite search box. Alongside those keywords are unique metrics, such as total number of searches, results page views / search, percentage of search exits, and additional details about visits related to a particular search term.

    google analytics site search keywords

    Pages Report

    Pages Report displays the same metrics as the Search Terms Report, but instead, the metrics are focused on the pages where the search was initiated.

    site search page report

    When and how to use site search data

    Onsite search is an integral part of any ecommerce site’s navigation, and knowing how people use it provides very significant insights on user intent and for site improvement.

    #1 To know the frequency of site search use

    With Usage Report, it is possible to know how many sessions made use of your internal search and how many sessions did not use it at all.

    This insight is especially relevant if you want to push internal search as one of the navigation tools you want your visitors to use. If you find out from your data that only a small percentage are using it, you will be able to plan your next steps in improving it.

    Possibly positioning your search box at the center, making the search field larger and longer or labelling it with the appropriate call to action.

    #2 To identify if visitors are satisfied with what they find

    The % Search Exits metric provided on many reports lets you know just how good your site search is and if it indeed helping your visitors find what they are looking for on your site.

    % Search Exits gives you the percentage of searches where visitors abandoned your site after doing a search instead of clicking on any of the search results. If you have a high percentage, it means your visitors are not satisfied. You will then need to fine tune your site search to provide better and more relevant search results.

    Aside from % Search Exits is the Results Pageviews / Search that gives you the number of times your visitors viewed a search results page after doing a search. If Results Pageviews/Search is higher than 1 or 2, it means visitors had to dig through your search results to find results that are relevant to them.

    #3 To fuel content and key phrase strategy

    Ultimately, your site search report reflects the exact keywords your visitors use and enter on your search box. With the knowledge of what your most searched keywords are, you can use this to optimize your on-page and meta data descriptions.

    This can help you achieve better rankings via organic search or better performance for your paid ads. Aligning your site with popularly used search terms also helps improve page and site retention because your visitors will find more value on your pages.

    Likewise, your site search data can point you out to possible deficiencies on your site, guiding you to build on the content themes you lack to keep your visitors engaged.

    #4 To uncover business outcomes

    To know if providing a search box on your site increases your conversion rates, check out the ‘Goal’ and ‘Ecommerce’ tabs on your reports.

    For instance, if you want to know if visitors searching for the ‘Home and Furniture’ category on your site had an impact on your business, you need to go to ‘Behavior’, ‘Site Search’ and then ‘Search Terms’. Select ‘Site Search Category’ as the primary dimension and click on the ‘Home and Furniture’ category in the table.

    Next, click on the ‘Goal’ tab to see information on site conversions and the ‘Ecommerce’ tab to see additional ecommerce metrics.

    #5 To guide product research and development

    Site search data can guide you on your market and product research needs. For instance, if your site search data reveals that one of your top keywords is bath soaps, and yet you sell little of those on your site, you might want to let your marketing department know about this particular consumer insight.

    Additionally, it is common for new product lines to be created on consumer insights alone. If site search data reveals a unique search for hypoallergenic bath soaps, you might want to let the research & development department know about this.

    Benefits of Site Search Google Analytics

    With the ease of finding results via search engines, the same experience is ultimately expected on search boxes within ecommerce sites. On the average, up to 30% of visitors will use the site search box.

    This 30% represent visitors who already have an intent to purchase, so if their experience of your site search feature is positive, there is a huge potential that their search will turn into a purchase and maybe more follow up purchases in the future, improving your conversion rates in the long run.

    And with just a simple set up and a capability that is free for anyone with a Google Analytics account and has a search feature on their site, Google Analytics Site Search is truly an essential tool in tracking site performance and uncovering opportunities for site growth and improvement.

    Ensures your site’s usability. Site search data can answer questions for you, such as are your visitors using the search box to navigate my site? Is your current content fulfilling your visitors’ searches or do I need to create more relevant content? How accurate are the results of your site search?

    site search google analytics usability

    The site search statistics above are able to immediately answer these questions (and more) and form the basis of what you can do to make your site more usable for your visitors.

    Look through your customers’ eyes. Enabling site search allows you to look at your site in the manner that your customers see it. It opens up your eyes to the difficulties related to them finding various products on your site and navigating around it.

    The information and feedback. You can collect valuable data from your site search data will aptly form the basis of your A/B tests. There is no perfect ecommerce site, but a site that is regularly improved through a series of split tests is close enough. You know what to improve on and the difficulties you need to fix and change in every A/B test you implement.

    Make your internal site search more effective. When it becomes effective, it can significantly improve sales (if people find it, they will buy it), increase time on site (a site search that is easy to use means customers will spend more time on site, perform more successful searches, and return for future visits), and bolster customer retention and loyalty (customer satisfaction also means returning customers and positive reviews and word-of-mouth).

    Conclusion

    With Google Analytics Site Search, you finally have a way of knowing where on your site your customers start searching, what they look for, how easily they find things, and if their search successfully turns into a purchase.

    If you have a search feature on your site and you are still not taking advantage of Google Analytics Site Search, enable it now.

    Setting it up is easy, and with the reports, insights, and benefits it will generate, you won’t view Google Analytics the same way again.

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      This article originally appeared on Pixelter Ecommerce Blog and has been republished with permission.
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    author image

    Author: Alan Draper

    Based in the United Kingdom, Business 2 Community editor Alan is part of the team that’s responsible for ensuring all the content on our site is accurate, relevant and up-to-date. In addition to editing, he is also a writer and an expert on the stock market.
    Alan has previously written

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      Discuss This Article

    Show Comments (2)
    Add a Comment
    • Tony Roma says:
      May 6, 2016 at 6:18 pm

      Hi John,

      Nice summary. The Search Terms report misleads many people who get the “search queries” displayed in the report confused with “keywords,” which isn’t really what’s displayed. The report shows the entries people typed into the search bar.

      In your screenshot, for example, the eighth term on the Search Terms report is “Skylanders,” with 39 searches. If there are 250 searches variations like “Spyro skylander” and “Skylanders game” further down the list, then “Skylanders” is a more important keyword (and product) than this report would suggest.

      Do you know of any tools to help with this kind of in-depth and more accurate keyword analysis for word-stemming, word-pairs, etc.?

      Reply
    • John says:
      August 31, 2016 at 3:48 am

      Amazing article about Google analytic,

      Reply

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