Growing online retailers need sophisticated order management tools, regardless of how many units they ship in the average month. Using spreadsheets to manually log online orders and inventory levels can slow a retailer down and decrease productivity at a time when his or her business should be expanding.

Cloud-based order management apps are now providing small businesses with the sophisticated tools that their larger competitors have been enjoying for years. Unlike traditional order management systems, which are typically closed systems, cloud-based platforms integrate with whichever accounting, logistics, and customer relationship management systems a retailer is already using. Not only that, but cloud-based apps are almost always less expensive than their legacy competitors.

Here are the top four best order management tools in the cloud, aimed specifically at SMBs.

LettuceLettuce Apps

Lettuce is the No. 1 order and inventory solution for small businesses. Keep all your orders, inventory, invoicing, contacts, and more in one place! Beautifully designed to help you take an order anywhere, process it in seconds, and reduce repetitive data entry. The iPad application gives you the mobility to easily capture orders anywhere. Your team can now focus less on paper work and more on sales by capturing customer and payment information on the go – without the use of WiFi.

Price: Starting at $59 per month.


World-class inventory management software. Manage and monitor your inventory, track stock movements, see what is selling and what’s not, run reports and a lot more. A complete order management software solution. Create and manage orders from multiple channels. Issue purchase orders to vendors, invoices and sales orders to customers. Manage multiple warehouses and buy and sell in different currencies with multi-currency support. The central Platform for managing the entire backend office for your Wholesale or Distribution company.

Price: Starting at $49 per month.

NetSuite Order ManagementNetSuite Order Management

NetSuite provides a cloud-based, end-to-end multi-channel order management solution that manages all aspects of the order lifecycle and ensures seamless control of customer orders, from order receipt to financial settlement. NetSuite Order Management System (OMS) eliminates the errors and time spent manually transferring orders from the web store to inventory, shipping and accounting and enables a true omnichannel customer experience by helping merchants provide a buy anywhere, get anywhere, exchange anywhere experience.

Price: Subscription.


Brightpearl is cloud software that integrates orders, inventory and customer data across multiple retail channels – giving merchants the confidence that core processes and data are under control. Brightpearl has built in accounting and reporting so merchants can make timely, informed decisions and stay on top of their cash flow and financial performance. Brightpearl has built in integrations to the leading ecommerce platforms and marketplaces, giving merchants access to multiple channels to accelerate their business.

Price: Starting at $99 per month.