I’m sure you’ve all heard the saying, “Employees don’t leave jobs. They leave bosses.” And they’re not wrong. This commonly-quoted truism of the business world illustrates why bad bosses are so detrimental to the companies they serve, and why great bosses have such an incredible impact on the bottom line.

But what does it mean to be a great boss?

Get your ego out of the driver’s seat.

Losing your ego allows you to see your position as a role that you’re playing, one that is vital to the team but not necessarily the most important. It allows you to shift your thinking away from “managing” and “supervising” employees as if they were children to coaching and mentoring them as if they were fellow professionals.

Remember what it was like to be a member of the rank and file.

Empathy is one of the most powerful tools you can use when you’re managing your employees. Remember all of the things that frustrated you, that didn’t make sense to you, and which made your job hard. Dedicate your time to eliminating those frustrations and to giving your employees the tools they need to succeed.

Take the time to listen. Your employees may have experiences which birth suggestions you never would have dreamed of.

Communicate clearly and constantly.

Employees don’t operate well when they’re kept in the dark. It’s your job to help them understand the rationale behind policy or procedure changes, the strengths of new products and the tools that are at their disposal.

It’s also your job to clearly communicate goals and expectations. Employees can’t achieve objectives if nobody’s ever taken the time to tell them about them.

Trust your employees to get the job done.

If you’ve created a thoughtful hiring process, then you’ve filled your ranks with superstars. If they’ve been thoroughly trained, then it’s important to take a big step back once you’ve made your expectations clear. Nobody enjoys being constantly questioned or micromanaged. If your employees don’t perform you can always address issues as they arise, but you tend to get the best when you expect the best.

Be liberal with praise and appreciation.

Employees get more frustrated with being under-appreciated than they do with being under-paid. It doesn’t cost anything to praise someone, to thank them for their hard work or to make them feel like they’re a valuable member of the team.

Want to learn more about how to be a Super Boss? Click here to download a free eBook which will tell you the secrets of the world’s best bosses.