What is a hosted PBX?

A hosted PBX is the switchboard system behind a business’s telephone service. A business can choose to have an on-premise PBX that they manage and maintain themselves, or a business can opt for a hosted PBX system that is managed and maintained for them by a VoIP service provider. A hosted virtual PBX is based on cloud data storage.

This means that the business accesses their virtual PBX through the Internet. With a virtual PBX (also called a cloud PBX), a business never has to worry about buying hardware or managing a hardware PBX system, but they get all of the great benefits of a full business VoIP service, all of the cheap calling options and great features available with any ITSP (Internet Telephony Service Provider). With a hosted PBX, the business can easily call Office B (an office with their own VoIP service), or a home or office with a telephone number with a wireline or cell phone provider.

Businesses can use VoIP phone service with a cloud PBX in order to save up to 70% of their monthly phone bill. Many hosted PBX providers also do not require long-term service contracts or charge any cancellation fees. Businesses looking to save money on business phone service can compare business phone service providers including VoIP and hosted PBX providers using popular resources on the Internet, or each individual provider’s website in order to determine how much they would save by switching their business phone service to a hosted PBX system.

Traditional phone service providers these days cannot offer the same pricing as VoIP phone service providers who host a businesses calls in the cloud via a hosted PBX. Millions of businesses are already using hosted PBX service for their calling needs, and people cannot tell the difference. In addition to being much cheaper, hosted PBX phone systems offer a myriad of advanced features that cannot be found on traditional phone systems such as voice-to-email transcription, find me follow me, softphone mobile apps, and more.

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