Cem AhmetAs an SME grows, it may find that its telephony system can no longer support it. This is because the use of multiple PBX lines are too rigid for modern workplaces. This infographic should make you aware of why a hosted solution may be the best option for a growing business. It highlights why hosting PBX in the cloud is beneficial, including the flexibility of connecting remote staff and multiple office locations.
When it comes to hosted telecoms solutions, it’s important to talk about the cloud and how this centralises the phone system. Hosting in the cloud allows for better management of lines and calls without any extra burden on in-house resources and also eliminates the need for an IT provider. All changes, whether it be call routing or up-scaling the number lines can be done via an online portal. This infographic also makes a point about how hosted systems allow for scalability with a focus on the financial advantage of this – the opex nature of hosted phone systems means the financial system is pay per user, per month. While there is a cost for adding new users, this cost is minimal in comparison to adding a new PBX line. The cost of hosted systems often also include the cost of new handsets too, again saving businesses money.
To conclude, the real takeaway message here is that hosted telecoms solutions offer better, faster and more affordable data connectivity, making PBX lines redundant for growing businesses.
Find out more about the benefits of a hosted phone system by downloading: SME’s Guide to Improving Business Performance Through Connected Communications
This first appeared on the Gamma blog.
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