Waiting is an annoying—yet necessary—part of everyday life. There’s nothing more painful than having to wait in a neverending line after a brutal day at work. Businesses must not allow their customers to become zombies as a result of long lines and mediocre services. That’s where self-service kiosks come into the picture.
Over half of hotels already offer kiosks or are planning to offer them, and over half of all travelers would be more likely to visit a hotel with self-check-in kiosks. Almost everyone in the 18-34 age group agrees that having a kiosk in a restaurant is a benefit. About two-thirds of consumers would use a kiosk to pay for food at a quick-service restaurant. iPourIt self-service taps reduce bar lines and free up staffing to discuss beer selection details. This is great, especially considering that 27 percent of every single keg is lost due to rushed bartenders over-pouring the foam. Sports venues, shopping outlets, hospitals, universities, amusement parks, the DMV, airports, museums and gambling places have embraced self-service kiosks. Hopefully, we won’t all be turning into zombies any time soon.
To learn about how some of these other venues are using self-service kiosks, check out the full infographic below!