Alan DraperFast Company produced this infographic about the 36 Rules of Social Media, very simple straightforward advice from professionals in the field (see the list of contributors at the bottom).
Read more: Most Common Social Media Rules: Which Ones Are Real? Which Ones Are Breakable?
This article was written for Business 2 Community by Alan Draper.
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Thanks for sharing! All of these points hold some truth, but I definitely agree with #1 – Businesses need to respond to every message they receive, both the good and the bad. This will help keep the audience engaged.