The right cover letter for your customer service job application will help you stand out when applying for a customer service job.

A cover letter is basically a letter of introduction that introduces you to the job employer. Most people spend all of their time on their resume and thing that it’s all that’s required in order to apply for a customer service job, after all, it’s the document that shows your experience, right?

A cover letter is a dying art. Cover letters are a fundamental part of your job hunt process.

Customer service job cover letter

The customer service job cover letter helps you stand out from the crowd

A retail customer service professional is an individual who has to entertain the requirements of the customers. Most customer service job openings are being filled from hundreds of applicants. This means that for you to land your next customer service job, you’re going to have to do more than the rest in order to get that customer service job.

The perfect customer service job application cover letter

Crafting the perfect cover letter for your customer service job application will help you stand out from hundreds of other applicants for the same position.

Now, let us have a look at one of the best cover letter samples for the post of retail customer service:

Your Name – Your Address – Your City, State, Zip Code – Your Phone # – Your Email


Employer Name Company
Address City, State, Zip

Dear Mr. /Ms. Jones:

I am looking for a purpose oriented job as a retail customer service manager in a well-known company. I saw your commercial in the daily times and would like to present my resume and job application for the desired position. I possess highly proficient skills like interpersonal and technical skills and credentials that would definitely benefit the progress of your organization. Therefore, I would be very grateful to you if you consider me for this important position. I really feel that we could do wonders together.

I have a gracious and welcoming personality that helps me deal with all kinds of customers. Now, I have become a thorough professional in my work approach after working as a customer service manager for about 6 years. Previously, I worked with an established firm in New York. There I performed several tasks like providing support to the sales team in various types of market research.

I am a very competent candidate who thoroughly deserves to work with your organization. I have done Bachelor of Science in sales and marketing from the ABC state University. It actually provides me an inclination over other contenders.

So, if you think there is mutual understanding then please call me on the numbers mentioned above. I really look forward to meet you as soon as possible. I have attached my resume along with this covering letter for your review.

Thank you for considering me.


Hand-signed Signature

Typed Name

Use this letter template and be sure to personalize it for your specific background, skills, qualifications and the needs and wants of the potential employer. But by using a cover letter along with your perfected resume the next time you apply for a customer service job, you’re already a step ahead from the hundreds of other people looking for the same position.

Read more: Upping Your Cover Letter Game