In this show, Chip Bell, keynote speaker, consultant and author of 9 1/2 Principles of Innovative Service joins host Jeff Ogden for a fun and interesting conversation about customer service.

You’ll learn:

  1. About the importance of surprise (the Cracker-Jack principle)
  2. Why you need to take their breath away
  3. How to deliver service that would make your Mama smile

In business today, companies who deliver exemplary service win. That’s why you need to watch Chip’s show.

Great show! @ChipRBell of 9 1/2 Principles of Innovative Service. Check it out!

Marketing Made Simple TV is a weekly show that premieres every Thursday at Marketing Made Simple TV and it’s a production of the sales lead generation company Find New Customers. 14 days after premier, it syndicates to over 2 million people.

We also thank sponsors like Avitage, Social Ribbit and Watchitoo.