Twitter Facebook LinkedIn Flipboard 0 Most email is now opened on mobile devices these days. However a new study shows that we are frustrated by the poor formatting of emails on mobile devices. It appears that email marketing companies are still producing emails that look great on desktop devices, but fail to impress on mobiles. The research was conducted by RealTime Email and it found that the text being too small to read, the message being badly formatted and the resulting link being too difficult to read all contributed to negative feelings about mobile email. Indeed almost 80% of people complained about such issues. One other important factor in this study is that now people are complaining about receiving too many emails. On desktop email systems the number of emails is not seen so negatively. That is probably due to the fact that managing them – or ignoring them – is much easier. However, on mobile devices the management of unwanted email messages is more complex. Email apps are not as feature-rich as desktop ones, filtering is less capable and so on. As a result we are more aware of more emails on our mobile devices – and that is beginning to annoy us. In a similar way to desktop email, though, lack of relevance is a significant issue. Far too many companies are sending out emails to people who are not ideal recipients. That suggests lack of segmentation and lack of effective database management by firms. One other interesting aspect in terms of relevance was the annoyance some people complained about because they owned an app from the company. They believed that sending messages via the app was more relevant than sending an email. So companies need to be aware of who has their app and who does not – the people who have the app should receive messages through that, with the non-app owners getting the email instead. What this study shows is that in spite of years of knowledge about email marketing, many businesses are still getting it badly wrong. Don’t fall into their camp. Here’s what to do if you want your email marketing to succeed for mobile device users. Know who reads your emails on mobiles and who reads your emails on desktops and send them different versions targeted at their preferred kind of device Segment your mailing lists into much narrower niches and only send email messages specific to those people Know who uses your app and communicate with them via that, rather than email Do some market testing to discover how often is too often for emails to your segments – then produce an appropriate mailing schedule Design landing pages from mobile email links specifically for mobile devices In other words, email marketing for mobiles is much more than simply having a “responsive” version of your messages Twitter Tweet Facebook Share Email This article originally appeared on Graham Jones | Internet Psychologist and has been republished with permission.Find out how to syndicate your content with B2C Author: Jay Leonard Jay is a UK-based cryptocurrency expert, specialising in fundamental analysis and medium to long term investments. Jay has a great deal of hands-on experience in analysing financial markets and performing technical analysis. Jay is currently focusing on the institutional adoption of cryptocurrency and what it means for the future of … View full profile ›More by this author:Top Trending Meme Coins: ELON, HOGE, SAMO, TAMA, MARVIN, BABYDOGE, MONAHotbit Exchange Forced to Suspend Service As it’s Under Criminal InvestigationCameo CEO Steven Galanis Wallet Hacked – $231k Worth of NFTs Stolen