- Lake City, Florida’s city government paid ransomware attackers about $530,000 or 42 Bitcoins, to restore access to systems and data last month.
- The City of Riviera Beach, Florida, paid ransomware attackers about $600,000 to regain access to their systems last month.
- Earlier this month, LaPorte County, Indiana paid over $130,000 worth of Bitcoins to ransomware hackers to regain access to part of its computer systems.
- This week, Louisiana Governor John Bel Edwards activated a state of emergency in response to a wave of ransomware infections that have hit multiple school districts in North Louisiana.
The recent ransomware attacks on Lake City, Florida, Riviera Beach, Florida, LaPorte County, Indiana, the City of Baltimore, Maryland, and a diverse base of enterprises including Eurofins Scientific, COSCO, Norsk Hydro, the UK Police Federation, and Aebi Schmidt reflect higher ransoms are being demanded than in the past to release high-value systems. There’s been a 44% decline in the number of organizations affected by ransomware in the past two years, yet an 89% increase in ransom demands over the last 12 months according to the Q1, 2019 Ransomware Marketplace Report published by Coveware. The Wall Street Journal’s article “How Ransomware Attacks Are Forcing Big Payments From Cities, Counties” provides an excellent overview of how Ryuk, a ransomware variant, works and is being used to hold unprepared municipalities’ IT networks for ransom.
How To Handle A Ransomware Attack
Interested in learning more about ransomware and how to help municipalities and manufacturers protect themselves against it, I attended Centrify’s recent webinar, “5 Steps To Minimize Your Exposure To Ransomware Attacks”. Dr. Torsten George, noted cybersecurity evangelist, delivered a wealth of insights and knowledge about how any business can protect itself and recover from a ransomware attack. Key insights from his webinar include the following:
- Ransomware attackers are becoming more sophisticated using spear-phishing emails that target specific individuals and seeding legitimate websites with malicious code – it’s helpful to know the anatomy of an attack. Some recent attacks have even started exploiting smartphone vulnerabilities to penetrate corporate networks, according to Dr. George. The following graphic from the webinar explains how attackers initiate their ransomware attempts by sending a phishing email that might include a malicious attachment or link that leads to a malicious website. When a user clicks on the file/webpage, it unloads the malware and starts executing. It then establishes communications to the Command and Control Server – more often than not via TOR, which is free, open-source software for enabling anonymous communication. In the next step, the files get encrypted, and the end-user gets the infamous ransomware screen. From there on, communications with the end-user is done via TOR or similar technologies. Once the ransom is paid – often via Bitcoin to avoid any traces to the attacker – the private key is delivered to the users to regain access to their data.
- To minimize the impact of a ransomware attack on any business, Business Continuity and Prevention strategies need to be in place now. A foundation of any successful Business Continuity strategy is following best practices defined by the U.S. Government Interagency Technical Guidance. These include performing regular data backup, penetration testing, and secure backups as the graphic below illustrate:
- There are six preventative measures every business can take today to minimize the risk and potential business disruption of ransomware, according to the U.S. Government Interagency Technical Guidelines and FBI. One of the most valuable insights gained from the webinar was learning about how every business needs to engrain cybersecurity best practices into their daily routines. Calling it “cyber hygiene,” Dr. George provided insights into the following six preventative measures:
- Stopping privileged access abuse with a Zero Trust Privilege-based approach reduces ransomware attacks and breaches’ ability to proliferate. Centrify found that 74% of all data breaches involve access to a privileged account. In a separate study, The Forrester Wave™: Privileged Identity Management, Q4 2018, (PDF, 19 pp., no opt-in) found that at least 80% of data breaches have a connection to compromised privileged credentials. Dr. George observed that hackers don’t hack in anymore—they log in using weak, default, stolen, or otherwise compromised credentials. Zero Trust Privilege requires granting least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment.
- One of the most valuable segments of the webinar covered five steps for minimizing an organization’s exposure to ransomware taking a Zero Trust-based approach. The five steps that every organization needs to consider how to reduce the threat of ransomware includes the following:
- Immediately Establish A Secure Admin Environment. To prevent malware from spreading during sessions that connect servers with privileged access, establish policies that only authorize privileged access from a “clean” source. This will prevent direct access from user workstations that are connected to the Internet and receive external email messages, which are too easily infected with malware.
- Secure remote access from a Zero Trust standpoint first, especially if you are working with remote contractors, outsourced IT, or development staff. When remote access is secured through a Zero Trust-based approach, it alleviates the need for a VPN and handles all the transport security between the secure client and distributed server connector gateways. Ransomware can travel through VPN connections and spread through entire corporate networks. Taking advantage of a reverse proxy approach, there is no logical path to the network, and ransomware is unable to spread from system to the network.
- Zoning off access is also a must-have to thwart ransomware attacks from spreading across company networks. The webinar showed how it’s a very good idea to create and enforce a series of access zones that restrict access by privileged users to specific systems and requires multi-factor authentication (MFA) to reach assets outside of their zone. Without passing an MFA challenge, ransomware can’t spread to other systems.
- Minimizing attack surfaces is key to stopping ransomware. Minimizing attack surfaces reduces ransomware’s potential to enter and spread throughout a company’s network. Dr. George made the point that vaulting away shared local accounts is a very effective strategy for minimizing attack surfaces. The point was made that ransomware does not always need elevated privileges to spread, but if achieved, the impact will be much more damaging.
- Least Privilege Access is foundational to Zero Trust and a must-have on any network to protect against ransomware. When least privilege access is in place, organizations have much tighter, more granular control over which accounts and resources admin accounts and users have access to. Ransomware gets stopped in its tracks when it can’t install files or achieve least privilege access to complete installation of a script or code base.
Ransomware is the latest iteration of a criminal strategy used for centuries for financial gain. Holding someone or something for ransom has now graduated to holding entire cities and businesses hostage until a Bitcoin payment is made. The FBI warns that paying ransomware attackers only fuels more attacks and subsidizes an illegal business model. That’s why taking the preventative steps provided in the Centrify webinar is something every business needs to consider today.
Staying safe from ransomware in the modern threatscape is a challenge, but a Zero Trust Privilege approach can reduce the risk your organization will be the next victim forced to make a gut-wrenching decision of whether or not to pay a ransom.
Read more: The Zero Trust Society