Touchscreen products and interactive signage can extend your reach to your clientele and behave as an extension of your direct sales team. With the ability to highlight your product or service’s features and provide the relevant information to potential clients, a touchscreen kiosk allows you the chance to engage with your client base in a personal and professional manner. Here are three great reasons from Protouch.co.uk that it will be a hit with your customers.
Touchscreens are empowering for staff and customers
Having technology instead of, or to supplement the efforts of, staff gives customers a chance to help themselves, a concept that has been embraced in industries such as travel, retail and the cinema. People like to be able to process information in their own head space, read at their own pace and skip the sales pitch wherever possible. These days consumers know they’re smart, they know that everyone wants to attract their attention and they like to think they can do things for themselves, so give them a tech-savvy answer back and you’re likely to hit it off.
Staff can be freed up to do more of the things they’re good at, and make things run smoothly in the store. There’s also a chance you won’t need as many staff members once you start employing touchscreen technology.
Touchscreens are customizable
Technology has become so advanced that any business’ requirements can be tailored to produce something completely unique. You may have a few limitations in terms of budget, but in terms of the functionality of what is available, the possibilities are limitless.
Products that are visually appealing, services that have a strong sales element, and fast moving consumer goods that are desirable all sell well through this kind of technology. High quality products that fulfil their promises always sell well when they are presented professionally and touchscreen technology allows multimedia to showcase products and services to the best of their ability.
Touchscreens are educational
It isn’t only about dressing things up; touchscreen technology gives you a chance to impart information and explain a product’s highlights in an educational and informative way. In the travel world they can direct people in their home language, help them with administration, process a payment or act as a virtual concierge service. In the retail environment they can inform people about how they work, what they do and how the person stands to benefit, in a flawless presentation.