Are you having a difficult time attracting new prospects and your website or social media? Do they even know or care that you exist to serve them and working yourself crazy to let them know you exist?
It’s six o’clock in the morning and as you slowly get of bed and head to the coffee pot or Keurig you wonder to yourself if today will be better than yesterday?
Maybe overnight you hoped that someone filled out a form on your website or emailed looking for a consultation or meeting? or perhaps they bought something from you and your checking account is a few dollars happier this morning?
Or, perhaps they bought something from you and your checking account is a few dollars happier this morning?
Sadly, you open your email to discover nothing.
You even log in to your bank account just to make sure there wasn’t a mistake. But there is not one and it’s still that same, low, sad number it was when you went to bed last night.
Up to this point you’ve done everything you’ve been taught or told to do.
You built a website, created some social media pages and even set-up an email opt-in.
But it’s not working and nothing you do seems to make it any better.
Your prospects are not coming and if you’re honest with yourself you’re feeling you may be feeling a bit angry, frustrated, disappointed and maybe even a bit desperate.
What are you to do and how are you going to dig out of this financial hole?
Has Marketing Really Gotten This Complex?
Marketing today may feel more complex and challenging than ever as I shared in an article on my blog titled “Why Digital Marketing is Complex and How You Can Simplify It“.
Your experience is that it has become harder and harder to reach those who are able, willing and ready to buy from you.
Everywhere you go you hear marketing experts at one meeting after another who say you need:
- Digital this…
- Blogging that…
- Social media…
- Video
- More email addresses
And the list goes on and on.
Businesses both offline and online are more and more understanding that the internet is a place they have to play but aren’t always comfortable about doing something they don’t understand.
And it’s the lack of understanding and clarity combined with unfamiliarity that is driving your uncertainty and causing you to feel overwhelmed.
But there is great news!
You don’t have to feel this way and I’m going to show you why in just a moment.
What is the Real Reason Your Prospects are Not Finding You?
For over a decade small businesses have been sold the story that all you need is a website, search engine optimization, email and social media. If you put it out there, they will come.
You’ve learned by now that it’s not that simple.
So, let’s identify the problems that a lot of businesses are having online in 2016:
- You have a great looking website that few visit, know about or stay on
- You have some traffic from search engines like Google but not nearly enough anymore thanks to all of their changes
- Your social media isn’t doing its job like you want it to… you want more sales from a tool that isn’t a sales tool
- And you don’t want to invest the time in something that you honestly don’t understand. And time is money.
Okay, that’s fair enough. After all, you are building a business.
But that’s the point!
As a business owner, one of your biggest responsibilities is to ensure that your business is growing and that happens through marketing; and marketing today is a mix of online and offline activities with a widely recognized belief that online marketing is the key to many businesses success.
Online marketing is generally cheaper and has a potentially higher reward.
With that in mind, how do most businesses measure if they are successful online?
Unfortunately, it’s by how much traffic your website gains or how many people are following you on a social media site.
This is a very flawed model and way of looking at it. I’ve seen businesses with massive traffic and followers make no money and websites with small amounts of followers and low traffic make it rich.
Why? What was the difference maker for both those companies?
Is Traffic to Your Website or Social Media Numbers the Solution?
Before I go into more detail, as I established website traffic and social media numbers are perceived to be the measure of success online.
Who isn’t impressed by thousands and thousands of followers?
But is that the true measure of success?
What about traffic to your website? Is a lot of traffic the true measure of success?
Without traffic people can’t find the forms to fill out to contact you, they can’t get your phone number, or maybe they cannot buy your product right off of your website.
Without traffic, people can’t discover what is happening in your business, what new sales you’re offering, or what new and exciting products you’ve come out with that they might want to buy.
Last week I was talking with a business start-up in Washington D.C. who has owned several successful businesses over the last ten years and he has since sold them for a lot of money.
He is now starting a new business and he is recognizing, as many businesses are recognizing, that the internet is changing and he is concerned about it.
Here is what he was worried about:
- He can’t keep up with the myriad of changes happening on the web.
- His number one concern: IT’S GETTING HARDER AND HARDER TO GET TRAFFIC TO HIS WEBSITE
My business friend only has it partially right when it comes to traffic, in many ways it is harder to get traffic to our websites but make no mistake that there are hundreds, thousands or maybe even millions of people who need you!
If you can message yourself properly they are just waiting to find you and have a reason to buy from you.
But, they can’t find you and as a result they are missing out on all you have to offer.
How Can You Find Your Prospects?
There are a lot of good reasons that people aren’t able find you online.
But I want to offer the real reason.
According to the 2015 B2B Web Usability Report, respondents said that the number one reason they leave a website immediately is due to a lack of a message.
In October 2015, IBM put out a survey in which 80% of respondents said that businesses in virtually no way were relevant to their needs, wants or desires.
What this means is that the real problem a business has is this; they don’t know “what business they are ‘really’ in.”
Get Clear on Your Prospects and Customers See Your Business
In over ten years of entrepreneurship in working with hundreds of businesses in marketing and web design I’ve learned that very few businesses can answer the question;
“What business are you “really” in?”
I can always see it… the blank expression, the panicked look, or the feeling of terror as their nerves take over.
It’s the same question in essence when you ask someone; “so, what do you do?”
By the time ten seconds has gone by in the conversation the person I’m talking with is trying to figure out how to escape, lol…
But it’s inevitable that the question comes up because no one really looking for an answer.
It’s just an ice breaker and small talk to see if that person had anything interesting to say.
Isn’t that’s how many of us unintentionally treat our website visitors and social media followers?
People are searching and looking for solutions for their problems but within seconds we’ve already told them we don’t care about their problems; just “buy me”.
That doesn’t work anymore.
Consumers have been blanketed with advertisements and intrusive forms of communications.
We are all constantly solicited to buy things we don’t think we need or want, and we have taken the initiative to educate ourselves about how we want to be communicated with.
How Do You Know “What Business You are ‘Really’ In”?
The truth is that the question “what business am I really in” can only be answered when you’re able to answer the following questions:
- What are the “specific” problems you are passionate about solving? (Want to learn more about this foundational principle? Check out my article titled “How to Discover Passion, Influence People and Increase Sales“
- What are the tangible values your customers experience and how do they feel about the experience?
- What are the “specific” problems you solve for each tangible value?
- Who are you “specifically” solve each problem for (in detail)?
- How are your products or services “a” part of “a” solution?
These questions force us as business owners and entrepreneurs to make a serious shift in our thinking.
It’s a shift from thinking about you, how great you are and “buy me” to really understanding your prospects and how to communicate to them in a way that is relevant, compelling and inspiring because it’s not about you; it’s about them!
People will resonate and identify with what you have to say and they won’t feel conned, manipulated or coerced.
You will be able to share who you are and what you do in a way that is convincing and without ever saying anything about your product or service until your readers or prospects give you permission to do so.
I was working recently with Codelocks, they are a company that manufactures keyless locks.
Just to give you an idea they only have a brochure/catalog website that no one visits because they aren’t addressing the issues people are having. This is a very large multi, multi-million dollar corporation.
They learned the following after going through my process; this is just one, short example:
- Tangible Value – I don’t have to worry about getting locked out of my house
- Problem:
- My son came home from school and realized he forgot his house key. It’s 18 degrees outside and no one will be home for hours and the neighbors are not home.
- Solution:
- If Johnny forgets his access code he can call Mom or Dad and they can remotely unlock the door to let him in where he will be warm and safe.
- Problem:
We created dozens of these. After we did that we were able to narrow down a concise statement about the business they are really in:
“We are in the business of providing world-class safety with world-class convenience”
When you know your business, it makes it a lot easier to communicate and attract those who are able, willing and ready to buy from you.
In addition, you will start attracting the right audience because your content will appeal directly to those you want to reach.
Create a Plan and Execute It
Now that you’ve done the hard work in your business it’s time for the fun part and create a plan to attract the audience that has no idea you even exist.
How do we do that?
Remember what we did a minute ago when we were learning what business I’m “really” in?
It’s time to take that information and put it into executable form.
A plan consists of strategies, goals and objectives.
Each strategy has specific and measurable goals (you might be familiar with SMART goals?) and the objectives (or tasks) to complete it.
When you have a roadmap it makes it a lot easier to get where you want to go.
I can’t stress how important this is!
If you want to connect with those who are searching for you, you will need to create high level strategies that could include the following tools:
- Blogging
- Online networking
- Social media
- Video
- Podcasts
- Blogging communities
- Connecting with influencers
- Networking events
No one strategy is for everyone and you probably can’t do it all, but you can find what works for your prospects and you; and that’s what is important.
Here is one example of a strategy I personally implement in May 2014:
Strategy: Connect with influential bloggers who serve a similar I serve but in a different way.
Goal (could be numerous): Connect with one influencer per week
Objectives (tasks):
- Read one new blog article per day
- Leave meaningful comments
- Share on social media with meaningful note of why someone should read the article
- Determine who engages back
- Repeat
I know that seems simple, but that one simple strategy has earned thousands of readers in six months and tens of thousands of dollars in new business.
Here is a hard truth; skills if you don’t ever create a relevant, compelling ad inspiring message you will never be able to create the right strategies, goals and objectives.
The foundation of your business is your message and it guides all of your strategies.
Without a message that people feel and say to themselves “OMG, how did they know?” you will continue to struggle.
The Benefits to Knowing “What Business You are ‘Really’ In?”
The greatest benefit you will ever have is clarity and focus!
When you have clarity and focus it changes your business forever.
Clarity and focus impact your message, the consistency of your message, how you message and where you message.
It will help guide you in your strategies, goals and objectives and help you in the details to connect with specific people who are searching for what you offer on a search engine or a social media site; or when influencers that you engage with refer you new business to you.
It’s when you’re able to combine your compelling message that resonates with people and then pursue intentional strategies that introduce you to those who are able, willing and ready to buy.
Conclusion
Wouldn’t it be nice if you woke up tomorrow morning to discover that your missing audience showed up out of nowhere?
Well, that’s not going to happen by accident.
But if you take the time to learn what business you’re “really” in and then create the opportunities to find, meet and engage with your audience online it can be a massive game changer for your business.
It won’t happen overnight, but it can happen quickly if you’re willing to learn, grow and implement some new ideas that will help your marketing carry your business to new opportunities that will increase your sales.
Wouldn’t it be nice if people were coming to your site and saying; “OMG, how did they know?”
Wouldn’t it be nice if they were contacting you for an appointment or if they were buying from you?
Do you have a question, thought or comment? Please share it in the comments section. I would love to interact with you and converse.
Hi,Don
No body wants the prospects are not showing up. Unfortunately, this happens all the time. When this happens, It is our human natural tendency to work harder using the same strategy. The result is disappointed.
I agree with you that many online and offline businesses are lack of messages. In order to develop the message, we have to ask ourselves ‘what business are you really in?” Until we really grab hold of that question, we will not be able to have clarity on the solutions for the clients’ problems.
Don, another great post about lack of message. Love it a lot!
Have a great week!
– Stella Chiu
Hi Stella,
You are absolutely right. My new client in DC was experiencing that exact symptom! Few were showing up and the ones who were, were not able, willing or ready to buy from him.
I appreciate your comment and value you. Thanks so much for stopping by and sharing your thoughts!
~ Don
Hey Don! Congrats on being published here!
You know what I love about you? You’re so consistent. You’re the “what business are you really in” guy.
Having a signature idea like that really sets you apart from the rest of the players in your niche, so I’m not surprised at all that it’s been working for you.
Well done!
Brittany
Hi Brittany,
Thank you! It’s good to be here in the B2C community.
Consistenty is a product of clarity, and clarity is a product of knowing “what business you’re ‘really’ in”. It’s funny, because it was Ryan Biddulph who actually coined me with that term 20 months ago, lol.
I embraced it fully!
Thanks so much for your comment Brittany and for stopping to support me here.
~ Don
Hey Don,
Things are changing alright and the sooner people realize that the better off they’re be. No one wants to wake up to no readers, no emails, no subscribers and no income.
Having worked with you last year I realized that my message wasn’t clear. The sooner I learned that the better off I am now. My business has really taken a turn for the better due to having worked with you because you’re right. People are searching for information that will help them with a specific problem.
Again today I got an email from a potential client who I’ve never seen before. We’re doing a consulting call on Wednesday and they keep coming out of the woodwork because they’re finding my content, reading it and really resonating with my message. They are tired of failing and are eager to make things happen.
I’m glad that this community had you write a post for them, they’re very fortunate to have you share this information because I know it will be a life changer for many.
~Adrienne
Hi Adrienne,
That is absolutely awesome news my friend!!!! I’m very excited for you!!!!!!!
You are so right, people are tired of hoping and praying and the results stay the same.
The clearer we are about our business and as importantly our prospects the greater the opportunities. You’re living proof my friend!
Thanks so much for your kind words of affirmation and encouragement Adrienne.
I hope you have an awesome week!!!
~ Don
GREAT ARTICLE DON! Building a business online can be tough. I feel like we all naturally assume that once we are online that droves of people will just find our website and the money will just flow right to us. This is simply not true and can become a frustrating fact that we were not prepared to deal with. A lot of people don’t realize that to build a business online takes time. It is a marathon, not a sprint. I love how you not only pointed out the fact that your business is not going to be magically found, but that you also tell us some great ways on how to bring more awareness to our websites (some tactics that I am going to have to try). I also love how you ask the question “what business am I really in?” This is a question that not only gives you clarity about your business, but also allows you to set proper and realistic goals for your business that will help your business to succeed. GREAT POST DON! I will be sharing!
Hi Todd,
Thanks so much for your gracious comment! Absolutely, clarity does amazing things for our businesses.
I see so many people who are frustrated by the lack of traffic and sales online. They end up chasing all the wrong things.
When you discover “what business you’re ‘really’ in” you learn how to speak the language of our prospects. You understand their problems, needs or desires and can speak directly and specifically to them in a relevant way.
Thanks for your comment Todd!
I hope you have an awesome week.
~ Don
Hi Don,
Love the specific note. Get clear on the problem you’re solving and your customers can see it. Always an inside-out game because as you get clearer and clearer your customers will reflect your clarity back to you.
Observation is such a biggie in this area. Watching, recording and spotting patterns gives you the blueprint around which you grow your business.
Attracting prospects is the way to go. No chasing. No stalking. No prey mode LOL. Nope. We are magnets. All of us. We need not run around like mad dogs or headless chickens to run a successful business. Business flows to us. Prospects are starving for solutions. Get super clear and these folks will find you.
Lay out those breadcrumbs guys, and folks will find you.
Don, awesome post!
Ryan
Hi Ryan,
The better we know “What Business We are ‘Really’ In” the clearer we get about how to attract those who ready, able and willing to buy from us.
Those patterns are a big deal. I think that’s a great point you’re making. If we have clarity, the patterns are a lot easier to spot.
Like you said, it’s a lot easier to attract than it is to chase when it’s done right.
Thanks for your comment.
I hope you have a great week!!!!
Hey Don,
It all stems from the message!
Hey Don, I didn’t understand how important the message was until I met you.
Yes people want solutions to their problems and you want to make sure you put your blog/website on “Speed dial” for those people who have the specific problems that you have solutions to. Especially those that don’t have a lot of time to do a lot of research.
You want to be able to known among the minds of your target market. This is the importance of know “What business you’re really in” because without it, you don’t get the results you want.
Once you have your message and implement in whatever marketing strategies you choose, then it becomes less of a challenge to get traffic, leads and sales. As Ryan said, attracting prospects is the way to go, and laying out this foundation will do the trick.
Great post Don! Have a great week!
Hi Sherman,
You are spot on, it all starts with the message. The IBM study I quoted could not have made it more obvious. LOL…
It’s always better to attract than to hunt. But in order to do that well one has to have the attractive message that speaks to one person.
Thanks so much for stopping by and sharing Sherman. I appreciate it immensely!
~ Don
Hey Don,
Superb post here.
It’s so true. When you do have a clear roadmap, you put yourself in a much better situation to succeed.But, more importantly, you’ll put yourself in a better position to spread a clear message.
And having a clear message is Uber important. If you don’t know what business you’re in and the message you’re trying to get across, you’ve already lost in whatever you’re trying to achieve.
Great post and congrats for getting on here as well.
– Andrew
Hi Don,
What a great first post!
It is vital to get your message clear, and that means going back to basics to decide on your strategy and set your SMART goals. Planning is key, and time well-spent at this stage will help everything else fall into place afterwards. Then you can start to build your business profile and the message you are going to share.
BTW, I love the Codelocks company example you shared above.
Good to see you here at B2C and I’m sure folks are going to learn a lot from your experience!
– David
Hi David,
I’m amazed every day how many businesses do not have a clear, conscise and consistent message and then wonder why their plans and goals don’t work out.
Message and foundation first, then strategies and smart goals; this is the recipe.
I appreciate your kind words, Codelocks was a lot of fun to work with!!!
Thanks so much for stopping by and for your comment David!
~ Don
Hi Andrew,
Many are chasing the shiny objects, traffic and creating other distraction they are not aware of. The beauty of getting really clear in your business is that it affects the whole business. It helps streamline processes, systems, aids in hiring the right people.
It’s the most foundational thing a business owner could do!
Thanks so much for your comment and for sharing Andrew!
~ Don
Hi Don,
Really great post.
Well you know I agree with everything you’ve said here. I mean I’ve followed your blog and your advice for some times now, and I’ve implemented a lot of your teachings into my business. It has certainly paid off I have to say that much, so thank you! It just goes to show that the value you provide over on UTW is just awesome.
Anyway I loved this post, because every day I come across websites that lack in having the right message and any real clarity. I’ve even worked with clients myself, that have websites that appear to have a message, but a message that is aimed at totally the wrong audience, with the wrong types of offers and everything else to go with it.
I can’t begin to imagine though how daunting all of this might sound to folks that are getting into online business for the first time. Not only do they face the challenge of learning and adapting in an ever changing environment, but also the challenge of growing their business, building a network of loyal followers and convincing people to buy from them.
For anyone reading this, listen to Don’s advice here. Knowing what business you’re in, or what business you want to be in will definitely help you to get your message across better to your prospects. And this combined with a great looking website design, you’ve got the perfect combination for a very profitable and healthy long business.
Great post again Don, thanks for all that you do, will share straight away.
– Fabrizio
Hi Fabrizio,
First, I want to thank you for your incredibly kind words!
Yes, it is extremely daunting. However, if someone will take the time to learn “what business they are ‘really’ in” and develop their message; it will simplify the online experience greatly.
Your message will act as your guide. It will gain you clarity and that’s vital because you actually learn who the specific audience/target market is, what their problems are, the results they can get and how your business can be a part of that.
By having that information you can then dig deeper to know where they are hanging out and how to reach them with relevance.
Again, I appreciate your kind words Fabrizio. Thanks so much for your comment!
~ Don
Hi Don,
Well, for those of us who are familiar with what you do and teach we are now well aware of the fact that plain traffic alone does necessarily result in sales, and if half of that traffic is confused when they get to your site, then they’ll leave in a matter of seconds.
Acquiring potential customers and clients requires efforts, and the steps that you mention here work really great. We can’t just wait for things to happen, we have to go the extra mile and build those connections.
It’s an eternal involvement. We can’t be detached from the very people we want as clients or customers. It doesn’t work this way anymore.
We can’t just write a blog post, and let it be. We need to share it, discuss it, reply to comments, even make videos about the topic and so forth, and so on. But on top of that, we need to contribute to other blogs, comment on them and share them as well.
When we do this right, we usually get great results.
Very informative guest post, especially for those who are new to this concept.
~Sylviane
Hi Sylviane,
You are spot on! We have to become pro-active and that happens on the front end. When we develop the right message for the right people, we have a guide and a means to be pro-active instead of re-active.
I think you really nailed it Sylviane. How many are creating content and then just waiting?
As you said, it doesn’t work this way any longer. It’s time for every business to get clear about what business they are ‘really’ in and create a relevant, inspiring and engaging message.
Results are for those who earn them.
Thanks so much Sylviane!!!
~ Don
First off Don I want to congratulate you for getting published on Business2Community! Super awesome stuff.
Secondly … I dont even know where to begin. Prior to working with you, I was totally one of the folks that you have described in this post. Using this tool and that tool without a clear understanding of what business I was in or who I wanted to get my message in front of.
I cant even begin to tell you how much of a difference it has made with my new brand.
Key thing for me: Know what business youre really in. I still have work to do but I am definitely headed in the right direction thanks to your guidance.
Have a great one Don!
Hi Kim,
Thank you, it is pretty awesome. I’m just getting started!
You have come an incredible distance over the last few months. It’s awesome to watch you as you gain new opportunities in many different ways as your clarity comes together and you present it.
It just goes to show you that a 5% increase in clarity can yield a 100% increase in growth.
Thanks so much for sharing Kim!
~ Don
Don,
Things change so fast online that anyone who is new or does not spend a lot of time online very regularly is completely lost by how to do most anything.
The old ways do not work anymore and by old ways I mean they way it was being taught 6, 12 or 18 months ago. It is not all about website traffic anymore. In fact it is really more about networking than anything else right now.
Networking is done with real people so in order to network you have to know what business you are really in so you can communicate that to other people.
What business I am actually is what you helped me figure out. Now I know to write my post to one person, about one problem and with one solution. I can connect to that person and one person at a time I can build my business online.
Great post and explanation of where people are going wrong online. This should help many people now how to get business online successfully.
Dee Ann Rice
Hi DeeAnn,
There is definitely some changes in the air and yet no matter how much things change, many things stay the same.
One can never go wrong networking either offline or online. It’s how I’ve grown all my businesses and been highly successful.
The key to great networking is having a great message through clarity. Clarity will help us determine when someone is worth networking with and not with.
Thakns so much for stopping by and sharing your thoughts DeeAnn!!!
~ Don
Don,
I’m going to share this post all over the place.
I’m in the business of helping enterprising people quit their day jobs to build an online, service-based business… one that will afford them freedom, flexibility and financial independence, even if they have minimal experience or contacts to begin.
And can I be honest with you Don?
I’m actually going to go on record and put this in writing:
You are the one person I have connected with over this past year who has had the biggest impact on my content strategy.
Dude, I don’t know if you kept up with my re-branding and relaunch, but almost everything I did… every line of copy I wrote, every blog topic planned, every piece of content, every video… all of it was based off your idea of creating one solution for one problem for one person.
And most importantly, staying true to what business I’m “really in”.
And what you’re describing in this article…? Boy, that’s a big group of people. So many tired and frustrated folks who want to make money online… so they follow all the free (and paid) advice they can handle, and none of it works.
The only thing that’s rocket science is rocket science… and aside from the skill you display in repeating your message over and over and all over the place, it also happens to be a very simple message.
Your success is proof positive that taking that one simple message intended for one single person works!
Keep up the great work, and thanks for sharing this post with me, Don.
Have a good one,
Brent
PS: If you want to reproduce this comment in part or full as a testimonial on your own website, feel free.
Hi Brent,
WOW! Thank you for sharing that with me here an those who will read your comment on this article.
It’s interesting, I’ve met so many businesses owners over the years that had a great message and got bored with it.
However, the audience wasn’t and they kept coming as a result.
Then the business changed the message and the customers went away. They blamed everything but themselves for changing the message.
The message is who you are and how you make a difference for your audinece and prospects.
I will never change my core message and I will never stop repeating it wherever I go… even though there are a million other ways to say it.
How is my message supposed to sink in for my audience if I say something different all the time?
Hum… there may a video and article coming on that topic!
I appreciate your extremely kind words Brent and you can bet I’ll be using your post as a testimonial!!!!
~ Don
Hello from Thailand Don,
When I read that part of your excellent post about the “real reason your prospects are not finding you” I knew I was having one of your famous “OMG how did he know” reactions.
Only about 6 weeks ago was I privileged to learn from you the critical importance of clarity of message.
Initially I thought yes I understand this BUT on looking at my blog I quickly realized that my message not not only not clear but not even visible to my blog visitors.
This was a real wake-up call for me as I then had come up with the answer to the question of what business was I really in? And not only that but what values do I offer, what problems can I solve and who can I solve these problems for?
I had to completely relook at my target audience.
This was indeed a huge break-through moment for this Aussie blogger and I thank you for that Don.
This post reinforced the belief I now have in the critical importance of clarity of message. By the way thanks for sharing one of your strategy details re connecting with influencers. This also taught me a great lesson – the process is simple but it requires consistent and persistent action to make it work.
The name of the game is now to find, meet and engage with your target audience online (and offline via Skype for example for me) in a clear, sincere and ethical manner
Who ever said blogging was easy?
But I do relish the thought of creating an even bigger engaged target audience.
Many thanks for sharing your expertise Don – always very much appreciated
Best wishes from a remote Thai village blogger
Peter
Hi Peter,
How exciting to hear of your breakthrough moment!
I have one client who literally had 88 pages of organized, immediate blog articles that were highly specific and relevant to her audience.
When you can develop the clarity that creates a consistent and specific message it’s a massive game changer!
In the days and months ahead you will have many more of those moments.
While it’s not easy, it doesn’t have to be overwhelming or impossible. In fact, it can be very exciting.
Thanks for sharing your story and for your amazing comment Peter!
I’m excited for you!!!!
You know you are speaking my language when you write about this topic Don. It’s so hard for business owners to shift their focus from themselves to the end user problems they solve because most have not been taught before how to do so.
As you question them about “What Business are you Really In?” and then guide them with specific examples, the light bulb switches on! Add to it an outline of the “how to” develop new online habits, marketing structures, messaging mindset – and you’ve given business owners something tangible to hold on to and run with!
In my coaching and consulting work I often find that this exact topic is the sticking point for so many of my clients. As we dive into it and start to literally dissect the solutions they provide to specific customer/client problems, it’s as if a curtain has been pulled back from the doorway to a secret room of clarity and understanding. Once they step into that room, I can see their marketing language and focus shift . Even our coaching conversations begin to change in a noticeable fashion.
Great job sharing such a crucial topic with the business to community world Don!
Warmly,
Deborah Tutnauer