One of the great benefits of using a digital calendar in general and Google Calendar, in particular, is that you can use it anywhere. You can enter an event while you’re sitting at your work desk, and you can call it up on your mobile phone while you’re sitting in a café. The syncing is automatic.

Except when it isn’t.

Because sometimes that syncing doesn’t work. It’s incredibly frustrating. You know you’ve entered an event and you know you should be able to see it. And yet, for some reason, you can’t.

How To Fix Sync Problems With Google Calendar on an iPhone

If you’re trying to bring up Google Calendar on an iPhone or iPad and failing to find the event, then Google has some pretty simple advice: remove your account and put it back in again.

Open the Google Calendar app on your iOS device. Select the menu icon on the top left of the screen. Choose Settings.

google calendar syncing
Choose “Settings” under the file menu.

Select “Manage Accounts” and when you choose “Edit, “you’ll have the option of removing your account. Press “Done” and Google Calendar won’t work for you at all.

Reopen the app though, and you’ll be invited to re-enter your Google Calendar account details.

Add Google Calendar to iOS
Choose “Google”.

That should reset the sync and bring over your events and entries.

If that doesn’t work, Google has an even better idea: uninstall the app completely, then reinstall it.

How To Fix Sync Problems With Google Calendar on an Android Device

Users of Android have a few more options.

First, you’ll need to make sure that the event is on a calendar that their device is syncing. Select the menu icon on the top left corner and make sure that the menu you want to sync has a check mark. If you’re lucky, the problem will be that simple.

Check your sync
Make sure the calendar you want to sync is checked.

More likely though, you’ll need to work a little harder.

The most common problem is storage. Although events added to your Google Calendar don’t take up a lot of space if your Android device is full to bursting, you will need to free up some room before it can sync. (At this point your device is likely to be misbehaving in other ways too, so it’s probably worth doing anyway.)

Pick an app that you haven’t used in ages, and are unlikely to use for ages, and delete it. Your device will thank you.

Alternatively, if all of your apps are too precious for you to lose, you can try clearing the data from your Google Calendar app.

Open your phone’s settings and choose “Apps” or “Apps & notifications.”

Apps in Settings
Find “Apps” in your Android phone’s Settings.

Find Google Calendar in your massive list of apps and under “App Info,” select “Clear Data.” You’ll then need to turn off your device then turn it back on again.

Clear data from Google Calendar.
Clear data from Google Calendar.

This should clear the problem but it’s a nuclear option. Any data on your device that you can’t see synced on a different platform will be lost, and you’ll need to enter it again.

Usually, Google Calendar works pretty well. The syncing is instant and seamless, and you’re able to see events and entries across platforms. If you find that one device or another that doesn’t appear to be paying attention, check that it’s set to sync that calendar.

If that doesn’t work, frighten it into submission by performing a Google version of Ctrl-Alt-Delete.