Richard Boehmcke, Author at Business2Community

Richard Boehmcke

Contributor
2 Articles

Latest Articles By Richard Boehmcke

From Build to Integration: The Essentials of a Successful VoC Program

Gathering customer feedback is a mainstay in business. However, most companies have recognized that closed-ended surveys aren’t enough to gain…

Richard Boehmcke
January 23, 2020
Customer Experience

Seeking a New VOC Vendor? Here’s How to Make the Transition

As with any business solution, it’s not uncommon for companies to feel trapped by their voice of the customer (VoC)…

Richard Boehmcke
January 23, 2020
Customer Experience

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