Michelle is the Head of eBilling at Striata SA, focusing on all aspects of electronic document delivery including paperless adoption, deliverability and security consulting.

Michelle has 10 years experience in mobile and messaging related positions, including Channel Head of Mobile at Standard Bank South Africa. Michelle has experience in delivering large IT projects within complex organisational structures.

She is passionate about mobile technology, social media, digital innovation, customer experience management and driving adoption of paperless communication.

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