Eleanor Shakiba is a leader in people skills training. She trains and coaches professionals who want to solve people problems - conflicts, team dynamics issues and relationship glitches. Her YouTube channel provides free resources to people who want to build their influencing and conflict management skills. Eleanor's purpose is giving you the tools required to sort out interpersonal problems. She believes experience is the best teacher. If you want death by powerpoint, Eleanor is not the trainer for you. She is known for her vibrant speaking style, interactive delivery and memorable metaphors. She is a leader in experiential learning techniques and a master story teller.
Visit Eleanor's website for more information.
Connect with Eleanor on Linkedin.
by Eleanor Shakiba - The year’s raced by. There’s still so much ‘everyday work’ to get done. Plus you need to fit in parties,…
by Eleanor Shakiba - You’ve booked a great venue and a top notch facilitator for your team-building day. You’re planning an agenda to improve…
by Eleanor Shakiba - It’s been a challenging year. Difficult customers and team conflict have negatively impacted team morale. You’re planning an end-of-year teambuilding…
by Eleanor Shakiba - You’ve been told that your communication style is ‘too aggressive‘ or that you need to brush up your communication skills.…
by Eleanor Shakiba - It’s a task most managers dread: giving feedback to a difficult staff member who is prone to aggressive behaviour. Unfortunately,…
by Eleanor Shakiba - You’re in a tough situation. Concerned about the way a difficult colleague has been behaving, you asked your manager to…
by Eleanor Shakiba - Gina was furious. She’d been in conflict with her co-worker, Andie, for several months now. Gina maintained the dispute was…
by Eleanor Shakiba - It was a classic scene involving an angry customer. The man was red-faced and shouting. And he didn’t calm down…
by Eleanor Shakiba - It’s a frustrating situation. You’re sharing advice or giving instructions and the other person just isn’t listening. Why does this…
by Eleanor Shakiba - Just like the world is 70 percent ocean, high impact communication is 70 percent listening. The same way you can…
by Eleanor Shakiba - You’ve heard the expression ‘conflict is an opportunity’. But you’re not sure how to create opportunities when you’re dealing with…
by Eleanor Shakiba - You’ve been told you should ‘think more strategically’. But no-one has told you how to do it. That’s because most…
by Eleanor Shakiba - Have you ever felt frustrated in a meeting because the conversation was circling, backtracking or just getting off topic? By…
by Eleanor Shakiba - It’s a nervous speaker’s worse nightmare. You’ve hardly begun your presentation when that difficult person interrupts with a pointed question.…
by Eleanor Shakiba - Gina was running a workshop for employees participating in a pilot mentoring program. She was excited to be involved in…
by Eleanor Shakiba - You’re conscientious, loyal and hard-working. So why haven’t you been offered a promotion? Before you blame office politics, difficult people…
by Eleanor Shakiba - Some people have a knack for disagreeing without being disagreeable. So what do these people do differently to the rest…
by Eleanor Shakiba - Your organisation claims to value co-operation and collaboration. But does your organisational culture support these qualities? In many organisations, the…
by Eleanor Shakiba - Have you ever purchased something you didn’t want, simply because you couldn’t say ‘no’ to a salesperson? Or have you…
by Eleanor Shakiba - It all started 16 years ago. Ness sold Ian her old barbeque. Three months later, Ian claimed the barbeque didn’t…
by Eleanor Shakiba - Have you ever been frustrated by someone who was given feedback, agreed to change and then just carried on with…
by Eleanor Shakiba - Do you want a manager in your business to give better feedback? Then you need to develop their communication micro…
by Eleanor Shakiba - In order to learn and grow, employees need to receive feedback. But some people don’t realise this. Often, these employees…
by Eleanor Shakiba - Giving corrective feedback is a task many managers avoid, because they are concerned about how their message will be received.…
by Eleanor Shakiba - Tears, shouting or rambling justifications for their behaviour. These are the top three defensive behaviours you’re likely to encounter when…
by Eleanor Shakiba - A common problem managers bring to HR is the staff member who ‘doesn’t listen to feedback.’ Often, these managers hope…
by Eleanor Shakiba - When your psychological boundaries are healthy, you can be assertive about expressing your needs and desires while still being respectful…
by Eleanor Shakiba - Are you an HR practitioner looking for tips on handling passive aggression at work? If so, you’re not alone. Of…
by Eleanor Shakiba - Timidity. Reluctance to speak up. Deferring to others’ opinions. All of these are ‘passive’ behaviours. At first glance, they don’t…
by Eleanor Shakiba - Managers with non-assertive mindsets can pose a significant risk to any business. You might not think of them as difficult…
by Eleanor Shakiba - HR manager Stephen has heard things aren’t going well in Ron’s team. Conflict is creating a toxic team dynamic. And…
by Eleanor Shakiba - That difficult customer or co-worker is screaming abuse. You’re tempted to run away. But you need to sort the situation…
Join over 100,000 of your peers and receive our weekly newsletter which features the top trends, news and expert analysis to help keep you ahead of the curve