Alijah Landing, Author at Business2Community

Alijah Landing

Contributor
3 Articles

Latest Articles By Alijah Landing

3 Free Training Templates to Unlock the Potential of Your Call Center Agents

We all possess greatness when we unlock our full potential. It doesn’t matter if you’re a manager, an executive, or…

Alijah Landing
May 21, 2021
Strategy

How to Coach Your Call Center Agents Into Excellent Customer Experiences In Every Interaction

Every profession needs good coaching. What were the Chicago Bulls without Phil Jackson? The New England Patriots without Bill Belichick?…

Alijah Landing
May 17, 2021
Customer Experience

16 Questions to Ask Your Agents if You Want to Retain Call Center Employees

There’s a lot of pressure on you as a manager to foster positive relationships with your agents, build those bonds,…

Alijah Landing
May 12, 2021
Strategy

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