Named among "AI Marketing Who's Who" by MarketMuse, Alain is a B2B SaaS professional and thought leader with over twenty years experience building customer-facing teams and analytics solutions, including as the inventor of award-winning conversation intelligence data products for digital marketers.

A graduate of the University of Chicago Booth School of Business, Alain is currently the Customer Sales and Service Leader at Accenture and Senior Vice President of DialogTech.