Productivity or Policy? Democratizing IT Decision-Making

Productivity or Policy? Democratizing IT Decision Making image 273909 l srgb s glThe surge in BYOD use by employees may not have caught IT departments by surprise, but simply put, IT departments can’t make policies quickly enough to fit the changing landscape.

Despite the risks – data loss, security concerns, reliability – companies are not cracking down in a big way on unauthorized file sharing. It appears as though they’ve decided to look the other way in favor of reaping the benefits of increased productivity.

The result? Employees have moved front and center in the IT decision making process.

Inaction as an interim policy

A recent Spiceworks study among IT professionals revealed that they have no clear, collective preference for a cloud file sharing solution or service. Companies are taking different approaches to this problem. For example:

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  • 31% allow employees to use whatever file sharing services they choose
  • 24% discourage the practice but do not monitor it
  • 8% strongly discourage employees from using such services in the workplace

While IT departments are obviously concerned about the device-decisions employees are making, IT professionals are following the employees’ lead when navigating the BYOD movement.

If a service has been widely used – and not abused – then managers and IT pros seem keen to adhere to the popular vote, rather than belabor the point with an already-burdened IT staff.

The study also reports that the majority of employees are quick to reach a consensus on devices and solutions, compared to IT pros who split their choices. As a result, it benefits all parties for IT to simply seek out the functionality that users need.

IT doesn’t need to risk creating a usage policy based on a potentially unpopular platform. This could lead to confusion and decreased productivity – the very opposite of what cloud adoption help companies achieve. Perhaps this is why employee preference is being considered above an IT department’s bandwidth.

As cloud migration yields greater productivity, the hunger for it increases – apparently faster than IT can wrap itself around the issue. While security and data protection are still concerns, it seems the desire for greater accessibility and business in the moment trump the need for official IT policies. As such, it is the will of the technology’s primary users – the employees – that is driving this current phase of cloud adoption.

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