Making a BYOD Business Case

It’s where business meets personal – giving you the ability to work anywhere, anytime, with your own device. Bring Your Own Device (BYOD) programs are emerging in enterprises, but don’t underestimate the effort it takes to implement.

That’s probably why your company has yet to do so. If you’re looking to bring BYOD to your enterprise, whether small or large, you need to make sure you follow these four steps while developing your business case.

IT Isn’t Your Only Friend, Make New Ones

Although your IT department will carry the majority of the work, you need to ensure that human resources, legal and finance are all involved from the start. This will help you when you begin to develop your program policies and processes.

Let IT build the relationships with your security and governance teams, handle the vendor management and application development. Don’t try and getting involved with something you don’t know about, these people speak the same language, letting them hold the conversations will ensure you have the right strategy and tool set in place.

Share Your Vision

This one plays off the previous, make friends – especially those higher up – and make sure you collaborate to create a shared BYOD vision that identifies:

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  • The company’s overall goals to achieve with BYOD
  • A timeline for when your BYOD program will affect your different business units
  • Determine which old processes need updating
  • A deadline for when all your named BYOD program benefits are reached

Be Proactive On the Issues

Everything that glitters isn’t gold. Make sure you are proactive on the issues and think about what happens with any of the below scenarios.

  • Who takes care of the backup? Is it IT, or the employees responsibility? Do you have a tool in place that will manage this?
  • Make sure you have a team in charge for compliance.
  • Technology can be a fickle thing, what if all the data on the device is suddenly lost? Was this because of your poor backup policy? Who is responsible for doing the backup? When it’s recovered, is it possible to differentiate between private and corporate data?
  • What happens when your employee loses the phone? Who replaces it? How long does the employee wait before telling your company? Do you have remote data deletion software in place?
  • What happens to the company data if you lose the employee? Is someone responsible for ensuring the private data has been deleted?

Justify Your BYOD Program

Make sure you have a strong and clear BYOD business case. Here’s where working with your business partners will come into play. By working with them you can provide insight into your company’s finances, personnel requirements, and other resources necessary to the program’s deployment.

Keep in mind these key questions regarding cost:

  • What will you need to add or take away from your network infrastructure costs and wireless services?
  • Which MDM solutions/subscriptions will you use?
  • Which hardware will be accepted by the program?
  • Which additional application management and security costs will be incurred?

Don’t forget to highlight the expected benefits like:

  • Productivity increases from your workers having the access to communicate and collaborate any time they want
  • Revenue bumps from your sales teams having access to all deal related information like contacts, directories, and order detailsall on their phone or tablet.

Following these suggestions will help you get your BYOD program started, but ensure you and those identified as responsible for their respective areas continue to be diligent. It’s the only way to be successful.

Did I leave anything out? Let’s continue the conversation on Twitter: @LindseyNNelson

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