Now This is What Social Media Marketing Should Look Like!

Comments: 2

  • Excellent article, Paige! One other point related to handling negativity: NEVER personalize it. This goes both ways – don’t take it personally, and don’t lash back in a personal way.

    Negative posts happen, and it’s all about how you handle it! It’s not a problem, it’s an opportunity. Carrie ~

  • When someone posts a negative comment or complaint on your social media page do not ignore it. Customers like to know that they are being heard; respond to their comment and help them solve their problem.

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