Formula For Social Media Success

Comments: 2

  • Hi Sally,
    I’m Howard and I work for Virgin Atlantic’s Social Relations team. We do proactively monitor feedback on Twitter, Facebook, etc, and often respond to this. I am sorry if we did miss any of your tweets that posed us any questions or needed a response. As you can see from our Twitter feed, we do tend to reply to all questions or feedback regarding our service in a timely manner. If you are travelling with us again in the future, please feel free to drop us a comment on Twitter and I am sure we will get back to you.

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