Facebook, Twitter, and Google: Too Big To Care?

Comments: 2

  • Frank says:

    I would bet that they have 100’s if not 1000’s of people that could be used to create a network allowing live chat to customers. Nothing is more frustrating than to try to work with any of these companies. I had a problem a short while ago with trying to remove a feature from one Gmail account. Three weeks of work never talked to or even received back an email to my inquiries. Finally just deleted the account and started over. It was stupid that there was no way to resolve what was a simple problem but no people no way to change anything.

  • I agree with you.
    These companies are engaging in “hostage marketing” and that’s a dangerous thing to do to customers, regardless of the size of the corporation. There will always be alternatives that come along and consumers will remember if they were mistreated.

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