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Social Business

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Are You Getting The Most Out Of Your Volunteers?

Are You Getting The Most Out Of Your Volunteers?

Volunteers are the crux of many nonprofit operations. Whether it’s answering phones or cleaning up a park, volunteers can fill essential roles at many organizations. But did you know you... read more

6 Creative Ways To Get Employees More Involved With Social

6 Creative Ways To Get Employees More Involved With Social

We’ve all heard the rallying cry: “We need to get our employees on social media” “We need to *activate* our employees socially” (that’s my favorite, actually; how exactly, do you... read more

A Countdown of the 4 Most Important Types of Workplace Giving Every Nonprofit Should Know About

A Countdown of the 4 Most Important Types of Workplace Giving Every Nonprofit Should Know About

Are you taking full advantage of the corporate giving programs that are out there? Every day, more and more companies are realizing that philanthropy is good for business. In 2011... read more

Face It: Your Headshot Could Be a Dealbreaker

Face It: Your Headshot Could Be a Dealbreaker

With few exceptions, your self-promotion should include your photo. It’s not okay to leave the blank placeholder on your profile. The placeholder is there only to indicate that you should... read more

employee advocacy

Employee Advocacy: Not Just for Marketers

As Head of Customer Success, I speak to a variety of people, in a variety of industries, in a variety of roles. One of the biggest myths I have to... read more

How a Social CEO Can Motivate an Organization

How a Social CEO Can Motivate an Organization

Warren Buffet once tweeted” “Who says you can’t teach an old dog new tricks.” We agree. 5 years ago if you approached a fortune 500 CEO and asked him/her whether... read more

Social Business and the Responsive Enterprise

Social Business and the Responsive Enterprise

The Social Business era has arrived, and with it, individual customers now have a voice. “Listen to me,“ they shout from digital rooftops. “Meet my needs and exceed my expectations,”... read more

Exploring Social Commerce Opportunities and Shoppable Google Hangouts

Exploring Social Commerce Opportunities and Shoppable Google Hangouts

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I have written about the exciting opportunity for social commerce made available through Shoppable Hangouts which has been available only to a few selected Google Plus partners, so I was... read more

4 Companies Using Social Media Customer Service Effectively

4 Companies Using Social Media Customer Service Effectively

As the new, gigantic version of word-of-mouth, social media has turned customer service on its ear. If you’re a business owner, you likely already know that good customer service is... read more

Creating a Content Curation System and Increasing Social Media Productivity

Creating a Content Curation System and Increasing Social Media Productivity

One of the most common questions we hear from prospects and clients is: How can you be effective with social media marketing while preventing it from being a major time... read more

Social Prospecting: Think Like A Customer

Social Prospecting: Think Like A Customer

Too often, businesses get caught up in the marketing game that they forget what it’s like to be on the other side as a consumer. And while it may be... read more

7 Facebook Contest and Promotion Ideas with Examples

7 Facebook Contest and Promotion Ideas with Examples

Did you know that 34% of Facebook users like a Page to get access to the brand’s promotions and/or discounts? Because of this, your Fans want you to run contests... read more

11 Compelling Ways Social Intranet Software Improves Productivity in Your Business

11 Compelling Ways Social Intranet Software Improves Productivity in Your Business

The goal of increasing productivity in the workplace is as old as business itself. In today’s fast-paced world, staff productivity is more important than ever before and can mean the... read more

Has Social Business Finally Arrived?

Has Social Business Finally Arrived?

Based on what has been written by advocates of social business, one might have expected radical changes to have already occurred across the business landscape. While many start-up companies have... read more

How Much of Walmart's $1 Billion in Charitable Donations Is your Nonprofit Getting?

How Much of Walmart’s $1 Billion in Charitable Donations Is your Nonprofit Getting?

Whether or not you love Walmart, you’ve got to love that between Walmart, Sam’s Club, and their foundation, they donated almost $1 billion to charitable causes in the US and... read more