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Customer Service as Product Experience

Customer Service as Product Experience

Customer Experience

To stay com­pet­i­tive and com­mand a pre­mium, brands need to sell a cus­tomer expe­ri­ence, not just a prod­uct. Cus­tomer ser­vice is at the heart of this effort. Increas­ingly, cus­tomer ser­vice... read more

The Top 10 Tips to Success for a Startup Founder

The Top 10 Tips to Success for a Startup Founder

Startups

Becoming a successful startup founder does not have to be just a dream; it can become a reality. There are so many startup founders who began in the same place... read more

4 Ways to Become that Superstar Sales Person

4 Ways to Become that Superstar Sales Person

Sales Management

Whilst I could spend hours trying to convince you how selling is becoming an introverts playground it would be pointless. We’ve all come to accept and respect that sales is... read more

Core Business Changed? Here’s What to Do About It.

Core Business Changed? Here’s What to Do About It.

Branding

Plenty of businesses start with one core message. Then market conditions and demand dictate a shift. Before you know it you’ve drifted unintentionally away from what was once your core... read more

The Overview of Mobile Apps Market: Why You Should Enter Now

The Overview of Mobile Apps Market: Why You Should Enter Now

Mobile & Apps

When I first thought about entering the mobile app market with a new app service, I scratched our heads over the real volume of the market and its potential. Mobile is very much... read more

The Different Types of Business Advisers

The Different Types of Business Advisers

Strategy

No matter what type of business you are in, there is going to come a time when you need some outside help with an aspect of your business that you... read more

The public is skeptical of cameras after shooting.

Ferguson Police Receive Cameras After Shooting; Public Remains Cynical

1

Many called for wearable cameras for police after the shooting of Michael Brown, but now that those cameras have been gifted to the force by a security firm in Texas,... read more

Hope is Not a Strategy to Monetize Your Passions

Hope is Not a Strategy to Monetize Your Passions

Podcasts

Many business and life experts will tell you that you should follow your passions if you want to get rich. As human beings it is normal for us to focus... read more

4 Different Ways to Build a Website

4 Different Ways to Build a Website

Tech & Gadgets

Building a website for your organization or business is crucial to your future success.  As such, it’s vital that you explore every avenue when building your site.  This, of course,... read more

Where Automation Meets the Human Experience

Where Automation Meets the Human Experience

Strategy

At the root of any successful computer program, application or website is the realm in which human interaction is required in order to successfully communicate with automation. It may be... read more

preparing for an interview, tips for interviews, how to make a good first impression at an interview

Boost Your Chances of Being Noticed with Resume: How to Do?

Human Resources

Getting a job can be quite a challenge in this day and age. After all, you have to consider the fact that the economy isn’t doing all that great in... read more

Back To Hogwarts: 17 Years of Tradition

Back To Hogwarts: 17 Years of Tradition

Today marks the 17th year of the Potterhead tradition of going back to Hogwart’s School of Witchcraft and Wizardry on September 1.  Potterheads, or the nick-name any avid reader of... read more

Critical Chain Project Management. No More Padded Cells!

Critical Chain Project Management. No More Padded Cells!

BrandViews / GetApp

Ever since the first project manager experimented with a spreadsheet, people have been padding task estimates with “safety margins.” In the world of critical paths and PERT charts, it’s understandable.... read more

5 Easy Ways to Improve Your Personal Brand

5 Easy Ways to Improve Your Personal Brand

Branding

As a professional or entrepreneur of any kind, improving your own personal brand is a major key to your long-term success. In fact, in today’s business world, self-promotion and individualization... read more

How to Run Your Business on a Mobile Platform

How to Run Your Business on a Mobile Platform

Mobile & Apps

Growing your business means expanding your customer reach in the mobile platform. The use of mobile applications offers marketers new and more profitable opportunities to market their products and services... read more