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Online Communities

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All Online Communities Articles - Page 7
How to Launch a Private Online Community Without Angering Your Customers

How to Launch a Private Online Community Without Angering Your Customers

Change Management Tips to Ease the Transition to a Community-Based Customer Experience My wife and I love Walt Disney World. Like many people who frequent the parks, we have developed... read more

How to Get Customers or Members to Complete Profiles in Your Private Online Community

How to Get Customers or Members to Complete Profiles in Your Private Online Community

There many ways that your customers or members can participate in your organization’s private online community—from uploading useful documents to asking and answering questions in the discussion forums. However, it... read more

The Three Most Important Things To Do When Changing Forum Software

The Three Most Important Things To Do When Changing Forum Software

Forums have been around a long time and will continue to be around as long as people need a place to come together to have meaningful discussions. If you operate... read more

Using the Rule of Thirds to Build a Robust Online Community [TUTORIAL]

Using the Rule of Thirds to Build a Robust Online Community [TUTORIAL]

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This previous blog post about cringeworthly things businesses are doing on social media might have left you wondering exactly how to avoid these offenses while you build your community. It’s... read more

Help! My Forum Is Overrun With SPAM

Help! My Forum Is Overrun With SPAM

There’s nothing worse than browsing through a forum that’s full of Spam posts. Spammers target forums because they think that the pages in the forum will get crawled by search... read more

6 Smart Companies That Believe Online Communities Are the Future

6 Smart Companies That Believe Online Communities Are the Future

Every day, we are inundated with a deluge of information online. It comes through email, websites, and social networks. It comes from friends, family, business thought-leaders, and professional peers. And... read more

Online Communities: Take a Cue from Philips, Starbucks, Dell, Marketo, Foursquare

Online Communities: Take a Cue from Philips, Starbucks, Dell, Marketo, Foursquare

Online communities can take you a step closer to become industry leaders. As a CEO, CMO, Marketing Director or Marketing Manager, deciding which type of online community can help you... read more

7 Tips to Get Started With Business Communities

7 Tips to Get Started With Business Communities

According to a recent Forrester Research study of business buyers, 91% use social business communities and 69% use them for professional purposes. With the social web expanding into the workforce,... read more

Top 10 Things to Look for In An Intranet

Top 10 Things to Look for In An Intranet

A company intranet is a tool used to streamline collaboration, share information and automate business tasks within a secure internal environment. However, selecting the right intranet to meet these goals... read more

How Your Online Customer Community Helps Close More Sales

How Your Online Customer Community Helps Close More Sales

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Many companies are experiencing real benefits of managing customer and partner relationships through online customer communities. Active communities provide valuable insight into your customers’ challenges and motives, which in turn... read more

3 Ways to Increase Participation in Your Private Online Community This Week

3 Ways to Increase Participation in Your Private Online Community This Week

We increasingly live in a world of instant gratification. Video rental stores gave way to video streaming on-demand. Mobile apps help consumers plan meals and get relevant discounts at the... read more

What’s the Best Way to Train New Intranet Users?

What’s the Best Way to Train New Intranet Users?

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An intranet manager recently posted an excellent question in our LinkedIn group: What’s the best way to train new intranet users? This question led to a good discussion on different... read more

Community Management And Using An Authentic Voice

Community Management And Using An Authentic Voice

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Hi! Welcome to this, another blog, from me! I’m going to be sure to be really bright and cheerful, and to end as many sentences as possible with an exclamation... read more

9 Signs You Should Fire Your Online Community Consultant

9 Signs You Should Fire Your Online Community Consultant

If you need help with your online community you have many options for hiring specialists. Social business strategists can help you conceptualize your online customer or member community and make... read more

4 Roads Ltd

Create Inbound Marketing Magic With An Online Community

As a marketer, your objectives are clear. In basic terms, you want people to find you on the web, like what they see, and become a customer. The idea is... read more