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All Online Communities Articles - Page 7
Community Management And Using An Authentic Voice

Community Management And Using An Authentic Voice

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Hi! Welcome to this, another blog, from me! I’m going to be sure to be really bright and cheerful, and to end as many sentences as possible with an exclamation... read more

9 Signs You Should Fire Your Online Community Consultant

9 Signs You Should Fire Your Online Community Consultant

If you need help with your online community you have many options for hiring specialists. Social business strategists can help you conceptualize your online customer or member community and make... read more

4 Roads Ltd

Create Inbound Marketing Magic With An Online Community

As a marketer, your objectives are clear. In basic terms, you want people to find you on the web, like what they see, and become a customer. The idea is... read more

3 Steps to Buying an Intranet

3 Steps to Buying an Intranet

For a first-time buyer, choosing a new intranet software can be a daunting, time-consuming process. Each organization holds different values and is looking to achieve different goals, which means an... read more

6 Things Nonprofits Need To Do After #GivingTuesday

6 Things Nonprofits Need To Do After #GivingTuesday

Today is #GivingTuesday! Chances are you participated in the absolute madness that is Black Friday, or the quieter deal-shopping on Cyber Monday, or even the locally-focused Small Business Saturday. So... read more

How to Mobilize Your Online Community. Lessons From #SFBatKid

How to Mobilize Your Online Community. Lessons From #SFBatKid

This began as the story of a child with a wish. It grew into a story about a community. Ultimately, it developed into a story of people being human; a... read more

Online Community Management is Surrogacy

Online Community Management is Surrogacy

Hiring someone to both speak and respond as you on social media is not cheating. Think of it as delegation: you can’t be everywhere, all the time. There’s just one... read more

Building, Growing & Sustaining Social Communities

Building, Growing & Sustaining Social Communities

Building, growing and sustaining social communities was the theme for a keynote presentation I recently delivered for the Americans for the Arts, National Art Project conference in Portland, Oregon. Nurturing... read more

What’s Driving Your Intranet Decision?

What’s Driving Your Intranet Decision?

Just like almost every other kid on the block, I remember always wanting a Ferrari. Specifically a red one. This obsession with SuperCars, embarrassingly enough, continues even to this day.... read more

Intranet ROI: As Important Yet Elusive As Ever

Intranet ROI: As Important Yet Elusive As Ever

Whether your company is just considering setting up an intranet, or you already have one up and running, a discussion you cannot escape is one about ROI or return on... read more

Intranet Visual Design: Does Your Intranet Need To Be Pretty?

Intranet Visual Design: Does Your Intranet Need To Be Pretty?

Usually when we talk about designing an intranet, we refer to its user interface, usability, and how the content is organized. But this time let’s look at the visual design... read more

10 Ways to Celebrate Nonprofit Online Community Members Using Social Media

10 Ways to Celebrate Online Community Members Using Social Media

Today I am hosting the #Commbuild Twitter chat and the topic is creative ways to celebrate online community members. Here are 10 of my suggestions, but I can’t wait to... read more

The Confluence of Conversation, Content and Community

The Confluence of Conversation, Content and Community

There is an adage in business that you can have any two out of three deliverables when contracting for a product or service: Quality, Price or Speed—but you only get... read more

What Is Your Organization’s Online Community Style?

What Is Your Organization’s Online Community Style?

Online communities come in many shapes and sizes, and serve a wide range of needs. Not surprisingly, the performance will also vary widely. One reason some organizations do not achieve... read more

How Cross-Posting Discussions in Your Online Community Decreases Engagement

How Cross-Posting Discussions in Your Online Community Decreases Engagement

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Creating an online customer or member community is a serious endeavor. It takes dedicated people, time, and ongoing processes. Since there are so many facets of building a sustainable online... read more