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Online Communities

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All Online Communities Articles - Page 7
The Community Manager's Checklist

The Community Manager’s Checklist

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Community, by definition, is a unified body of individuals. It’s a group of people who all connect with one another on the points of common interests. It’s where we converse.... read more

Urban Sprawl

6 Tips for Building an Online Community

An online community might seem like it could run itself as long as customer participation was high, but letting a community flounder without support and direction is the fastest way to... read more

Glorious Intranet Search: Unmasked

Glorious Intranet Search: Unmasked

Salutations fellow intranet dwellers! Let’s talk about our friend, intranet search. To this very day, I remember the moment I laid my eyes on that beautiful search box. Standing at... read more

How Online Community Software is Redefining Customer Touch Points

How Online Community Software is Redefining Customer Touch Points

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Do remember the... read more

How to Be an Awesome Community Manager

How to Be an Awesome Community Manager

One of the most challenging roles of a community manager is in the upholding of their particular community or forum rules and in moderating the posts made by community members.... read more


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How to Improve Your Intranet’s Usability with Nielsen’s Heuristics

How to Improve Your Intranet’s Usability with Nielsen’s Heuristics

Jakob Nielsen, PhD is the universal expert on web usability. Here are some of the many titles bestown upon him: “king of usability,” “guru of web page usability,” “smartest person... read more

F9Pix, A Social Platform For Photographers To Showcase Work And Even Make Money By Selling Work

F9Pix, A Social Platform For Photographers To Showcase Work And Even Make Money By Selling Work

Photographers have found a new lifeline with the birth of social networks to showcase their portfolio in the past decade. Flickr was one of the first sites to make online... read more

When Community Pages Lose Their Focus

When Community Pages Lose Their Focus

Community pages are created to provide a public forum for like minded followers to engage, share and broaden the message of a particular cause, place, organization or idea. For the... read more

Are You Nurturing a Social Media Community or a Self Serving Empire?

Are You Nurturing a Social Media Community or a Self Serving Empire?

We all know the pressures of the first moments we jumped online and signed up for our first social media profile accounts. I can remember signing up for Twitter in... read more

How to Create an Online Community That Turns Customers Into Advocates

How to Create an Online Community That Turns Customers Into Advocates

Chief Marketing Officers have a lot on their minds – from nuts and bolts lead generation to brand management to partner development. So, it’s a big deal that customer engagement... read more

Low Intranet User Adoption: The Saga Continues

Low Intranet User Adoption: The Saga Continues

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The never-ending problem for intranets is getting staff to actually use them. In this recent article, Angela Ashenden, Principal Analyst at MWD Advisors, analyzes why no one uses the company... read more

Plan for Success with Intranet Design

Plan for Success with Intranet Design

How can you guarantee a successful intranet implementation? One of the keys to adoption and success of an intranet are solid design principles. Spending the required time during the planning... read more

Your Intranet: Are Staff Maximizing It?

Your Intranet: Are Staff Maximizing It?

Today’s intranets are powerful platforms doing the work that intranets have traditionally done — and so much more. Aside from archiving documents, today’s intranets can push content to users, enable... read more

Yammer & Klout: An Intranet Game Too Far

Yammer & Klout: An Intranet Game Too Far

Earlier today, Yammer and Klout announced details of a new strategic partnership that will see Klout scores added to Yammer profiles. On the face of it, these are two complementary... read more

How To Get Intranet Users to Fill Out Their Profile Page

How To Get Intranet Users to Fill Out Their Profile Page

In an earlier post, we talked about the advantages of filling out your intranet profile page. Especially in big organizations where staff members don’t meet each other in person, intranet... read more