Online Communities
Community Driven Ways to Build a Successful Digital Tribe
An engaged online community or digital tribe is the path to real business success on social media. Anyone who has been on social media for any length of time recognizes... read more
Do Not Live Your Life Online
Here are some statistics MediaBistro.com posted about what happens online every 60 seconds: 684,478 pieces of content are shared on Facebook 2,000,000 search queries are made on Google 48 hours... read more
How to Create an Online Customer Community to Support Complex Products
Online customer communities can be a puzzle for companies that are accustomed to straight forward direct response campaigns and traditional customer service models. At their core, online communities are simple.... read more
Reinforcing Community Branding Through Custom Avatars
In a previous blog post in the Jive Community, I discussed Best Practices for User Avatars. In this post, we’ll discuss how you can reinforce your company’s brand though the... read more
The Real World Community
You’ve launched your community and it’s going great! Adoption is growing, employees or customers are helping each other, and then it happens… I can’t believe she posted that! Congratulations! Do... read more
How Do You Handle a Community Member Who Shows Their Passion Through Sting Language?
I do not want to remove this member from the community, however, I’m open to suggestions/experiences in handling negativity within a community! Have you been in the above situation? Every... read more
Get Your Management Team More Active on the Intranet
Everyone talking about intranet adoption knows it’s extremely important for a company’s management team to be active in their intranet. But for some intranet managers, getting members of the C-suite... read more
Why the Most Selfish Thing You Can Do in 2013 is Think of Your Community First
It may seem counter-intuitive but major shifts in both technology and consumer behavior have dramatically changed the dynamics that decide what advertising succeeds in today’s social business marketplace. For decades,... read more
The Intranet & Enterprise Collaboration
1When prospects comes to us looking for an intranet software with social features, one of the main motivators for doing so is the desire to increase collaboration in their workplace.... read more
Top 5 Intranet Predictions for 2013
Every year the foundation of intranets remain but how we use the intranet evolves. In the past few years focus has revolved around the social intranet and it has taken... read more
10 Ways to Thank and Recognize Your Donors Using Social Media
2In 2013, nonprofit digital marketing efforts will continue to focus on using social media tools to raise awareness for organizations and causes, to promote events and to fundraise. However, from what... read more
5 Truths About Communities
1It’s another one of those online, social media buzzwords: community. We talk about online communities as if they’re the holy grail of social media marketing. We are told to join... read more
Are Intranets Electric?
The word “intranet” appears to be slowly losing territory in blogs, company names, conferences, yearly surveys and on Twitter. The obvious explanation is that “digital workplace” is the new buzzword,... read more
8 Online Community Management Tips to Increase Customer Engagement
Yes. Online community management is a thing. It is not only a thing that is studied and implemented by organizations across the globe, but it is an opportunity. Online community... read more
Ambient Awareness in the Enterprise: The Intranet’s Role
Are you one of those people who shake your head at the thought of sharing status updates with co-workers, and think, “What will these people think of next?” It turns... read more
