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Online Communities

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All Online Communities Articles - Page 5
Win with Gamification in Online Communities

Win with Gamification in Online Communities

As per M2 Research, Gamification + Communities = 150% Increased Engagement. In this highly social world, communities and gamification are the best ways to increase engagement. As a marketer Gamification... read more

5 Things About a Company Intranet That You Should Know

5 Things About a Company Intranet That You Should Know

1. What is an Intranet? As Wikipedia eloquently puts it, a company intranet is “is a computer network that uses Internet Protocol technology to share information, operational systems, or computing... read more

types of online communities

Types of Online Communities (and the Importance of Onions!)

If taking steps towards becoming a social business is in your strategy for 2014, you may be considering developing an online community to better serve your customers. One of the first aspects to be... read more

Building a Close-Knit Social Community

Building a Close-Knit Social Community

You know you want an engaged, vibrant community around your brand, but you don’t know how to do it. The best way to do this is not easy, but it... read more

Community Managers Anticipate Needs: Why You Must Develop your Company Radar

Community Managers Anticipate Needs: Why You Must Develop your Company Radar

Community managers fulfill a very important niche in the work place, not unlike the company clerk Radar O’Reilley in M*A*S*H. The company clerk’s real name was Walter, but he earned... read more

The Future of Community: Are You In?

The Future of Community: Are You In?

As humans, we’re used to joining communities in the physical world. We coach our kid’s sports teams. We go to conferences and have co-workers. We belong to book clubs and... read more

4 Roads, online communities

Social Networks Vs. Online Communities

I often find that when I mention the words online community to people, they respond with something like “Oh yeah, like Facebook.” It is for this reason I thought it... read more

Deflective Armor Online

Deflective Armor Online

Recently, I was in a Google Plus Hangout about “Deflective Armor,” and how we all encase ourselves sometimes to avoid difficult feelings. Sometimes this armor is a thin shell and... read more

10 Things Every Online Community Manager Should be Testing to Increase Engagement

10 Things Every Online Community Manager Should be Testing to Increase Engagement

When you first launch a private online community, your goal is to go from having a non-engaged set of members or customers to a highly engaged community of members or... read more

What do WordPress Women Want?

What do WordPress Women Want?

Our issue is that there are too few WordPress women speaking at WordCamps and Meetups. This despite the generally high attendance of women at these industry gatherings. And that irks... read more

How to Create an Engaging User Group Community Website

How to Create an Engaging User Group Community Website

The first user groups were launched in the 1950s. People using technology, such as IBM’s mainframe systems, came together into loose clubs to support each other, spread best practices, and... read more

10 Steps for a Successful Online Community

10 Steps for a Successful Online Community

As per Gartner, by 2015, 50% of online customer self-service search activities will be via a virtual assistant for at least 1,500 large enterprises. In their endeavor to leverage social... read more

10 Types of Videos to Increase Engagement in Your Online Community

10 Types of Videos to Increase Engagement in Your Online Community

One of the most common challenges of running a private online community is achieving consistent and continual engagement from customers or members. But that’s nothing new to you—in fact, you... read more

Your Social Network is Offline… and Why That’s a Good Thing

Your Social Network is Offline… and Why That’s a Good Thing

Facebook, Twitter, and LinkedIn and all social networks are great for meeting new people, even maintaining connections, and driving traffic to your website. The only problem is that sitting behind... read more

Forum Software vs. Online Community Platforms

Forum Software vs. Online Community Platforms

Where do your customers go for support? Despite the simplicity of the question, there are several factors that make the answer unique to your organization. The first part revolves around... read more