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4 Steps to Better Business Intelligence Using Predictive Analytics in Your Online Community

4 Steps to Better Business Intelligence Using Predictive Analytics in Your Online Community

Do you want to know how to bring down the mood at the next happy hour, cocktail party, or cookout that you attend? Bring up predictive analytics. In reality, predictive... read more

5 Steps To Grow Your Online Community

5 Steps To Grow Your Online Community

Most companies don’t invest time in social media because of one of two reasons—they don’t have the time, or they don’t have the money to hire a social media professional.... read more

How to Create a Partner Network that Drives Profit [Online Community Tips]

How to Create a Partner Network that Drives Profit [Online Community Tips]

Some of the world’s most successful social business strategies don’t revolve around employee collaboration or tracking customer behavior in social crm systems. They are online partner communities. Many of the... read more

How Your Enterprise Social Platform Enables the Information Marketplace

How Your Enterprise Social Platform Enables the Information Marketplace

In my last Biznology post, I suggested that Amazon would be a better model for your internal social platform than the obvious choice of Facebook. After all, Facebook plays a... read more

Community Management: Not Just a Job, It’s an Investment

Community Management: Not Just a Job, It’s an Investment

Last week I was talking with a client about a new community they will be rolling out and their need for a community manager. The conversation went like so many... read more


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Why Creating an Online Community Can Benefit Your Marketing Efforts

Why Creating an Online Community Can Benefit Your Marketing Efforts

Successful online communities can be born from any number of online interactions; a dedicated and engaged Twitter following, lively discussions on LinkedIn or even active online forums. The nature of... read more

3 Ways to Infuse Your Communication with Positivity

3 Ways to Infuse Your Communication with Positivity

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Thinking about the last time you were having an amazing day? A day where everything seems to be going right. Maybe you got that promotion you were craving with a... read more

Why Eva Perón Is A Community Builder

Why Eva Perón Is A Community Builder

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As I sit at my desk thinking about a new blog post topic, I struggle to write. Not because of a lack of topics, but because this is my first... read more

3 Ways to Use Video in Your Intranet Launch

3 Ways to Use Video in Your Intranet Launch

We’ve been talking a lot about launching your intranet lately. This post continues on that thread with some ideas for using video during your intranet launch. First, a shout out... read more

Online Communities: Two Ways to Increase Customer Engagement

Online Communities: Two Ways to Increase Customer Engagement

When people download one of Socious’s ebooks, white papers, or videos on private online communities, we ask them to tell us what their biggest challenge is. We see all kinds... read more

The Dos and Don’ts of a Successful Online Community

The Dos and Don’ts of a Successful Online Community

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The secret sauce of a successful online community isn’t a big mystery waiting to be revealed. For the last four years, we have been digging into the nitty-gritty detail of... read more

Social Media Can Help With Branding, Not Engagement!

Social Media Can Help With Branding, Not Engagement!

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Many marketers today are looking to increase their Facebook fans, LinkedIn memberships and/or Twitter followers. Social media marketing is a new buzz-word in both b2b and b2c domains. But, when... read more

Naming Your Intranet: Some Examples To Get You Started

Naming Your Intranet: Some Examples To Get You Started

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One of our clients asked me recently, “Do you have tips on how to name our intranet?” At that time, I didn’t. Our intranet at Vialect is called, simply, “Our... read more

6 Characteristics of Awesome Online Communities That Every Executive Should Know [Infographic]

6 Characteristics of Awesome Online Communities That Every Executive Should Know [Infographic]

At Socious, we’re really excited that one of our favorite online publications, CMSWire, has been writing more frequently about the online customer community movement that is becoming central to so... read more

The State of Community Management 2013: Practice Makes Perfect and Research from the Community Roundtable

The State of Community Management 2013: Practice Makes Perfect and Research from the Community Roundtable

Community management is something that every company talks about, but because of the prescribed ambiguity of social strategies — they’re utterly dependent on business-specific variables, after all – isn’t something... read more