These two words can change your mood, change your mind, and have the power to change lives and the world if we understand and leverage them in the right way” ~ Angela Maiers TED Talk June 2011
I believe they can also change a company.
When I Didn’t Matter
A few years ago I worked at a company where I was required to attend the annual Board of Directors meeting. It was a two-day meeting and the first sessions were held on a Sunday. Unfortunately, the event overlapped with an important family event, which I had to miss.
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Each attendee was given an agenda prior to the meeting and told to be prepared at the beginning of the meeting to state what was most important for each of us strategically to garner from the meeting. I was prepared. The Chairman went around the room asking each individual for their response and, when he got to me, told me that he only wanted to hear from the Board members. And yet I had been required to attend the meeting.
I chose to no longer work for that company.
When a leader’s actions convey to you that your opinions or your ideas don’t matter, you’re obviously less likely to do your best work and to commit yourself one hundred percent to your company. You’re more likely to leave and find a place that values what you bring to the table.
Hearing “You Matter
I work with several important clients that very regularly say things like, “I really want your advice on this…I value your opinion,” or “You’re the only one who can do this for us.” I work overtime for these clients and do my very best work for them.
These are simple, basic examples of the difference between being told, “You matter,” and, “You really don’t.” It’s so obvious. And yet, how many leaders do you know who not only understand this on an intellectual level but act on it to ensure that every single employee knows they matter?
As I said earlier, I believe the concerted and consistent use of the words, “You matter,” by leaders in an organization, and actions that reinforce this message, can change a company. After all, according to a Gallup survey of more than 1 million employed US workers, the Number One reason people quit their jobs is a bad boss. Imagine if people began to be told by their boss on a regular basis that they matter… Knowing that in an organization people are your biggest asset, this change of mindset would make a tremendously powerful and positive impact.
Do you agree?
Join Steve Woodruff and me as we welcome Angela Maiers, creator of the You Matter Manifesto, as our Guest Host this week at Leadership Chat, where she’ll share her wisdom about the impact these two words have on our biology and our leadership success. It is THE place to be this Tuesday evening, February 7th at 8:00 pm Eastern Time!
And we’re thrilled to announce that this important event is sponsored by the team at Have a Nice Conflict and their just-released bestselling book, “Have a Nice Conflict!” Because the more you convey to people they matter, the less likely you are to experience conflict.
Authors Tim Scudder, Michael Patterson and Kent Mitchell, who will be joining us at Leadership Chat, have written a brilliant road map for better understanding and navigating conflict, and for using this knowledge to be a more effective and successful leader. I highly recommend it! Buy it today! (Not an affiliate link).
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