An in-depth understanding of the workplace, company culture and teamwork are what make a boss a ‘super boss’. If you take a look of the most successful bosses in the industry, you will find out that they share common traits that made them effective leaders and successful bosses.
Outlined below are 4 traits of super bosses:
1. Super bosses create super teams
You don’t need a one ‘super’ employee; you need a team of them. Don’t focus alone on developing better employees, make it a point to develop them into better team members. Encourage top performers on the team to help other team members so that they too can become better performers.
2. Super bosses always give constructive criticisms
Related Resources from B2C
» Free Webcast: Strategic Thinking: Social Media + Social Business Strategy
Keep track of both the individual and team performance of your employees and give constructive criticisms whenever necessary. Don’t mince word. When something’s not working, point it out and offer actionable steps to solve the issue.
3. Super bosses guide their teams
You can only be a truly effective boss if you support and guide everyone working for you to become better at what they do. One way of doing this is by not micro-managing.
Let your team do their job and avoid interference as much as possible. Evaluate them after their work is done, not while they’re on it. Constantly checking on your employees won’t help them, it can lower their morale and distract them from doing their tasks.
4. Super bosses know the worth of their employees
One of the secrets to becoming a successful boss is knowing how to take care of your employees. Just like your customers, your employees are one of the most essential parts of your business organization. This is the reason why successful companies like Google and Zappos invest so much in hiring the best employees they could get in the job market.
The type of employees you have will ultimately reflect on your business. If you have a happy team of top-performing sales representatives, you’ll see a stream of sales coming in. A great customer service team will provide your customer with exemplary customer service experience, thus adding value to your business.