How Hosted PBX and Virtual PBX Systems Work to Cut Business Phone Expenses [Infographic]

Cloud Hosted PBX

What is a hosted PBX?

hosted PBX is the switchboard system behind a business’s telephone service. A business can choose to have an on-premise PBX that they manage and maintain themselves, or a business can opt for a hosted PBX system that is managed and maintained for them by a VoIP service provider. A hosted virtual PBX is based on cloud data storage.

This means that the business accesses their virtual PBX through the Internet. With a virtual PBX (also called a cloud PBX), a business never has to worry about buying hardware or managing a hardware PBX system, but they get all of the great benefits of a full business VoIP service, all of the cheap calling options and great features available with any ITSP (Internet Telephony Service Provider). With a hosted PBX, the business can easily call Office B (an office with their own VoIP service), or a home or office with a telephone number with a wireline or cell phone provider.

Businesses can use VoIP phone service with a cloud PBX in order to save up to 70% of their monthly phone bill. Many hosted PBX providers also do not require long-term service contracts or charge any cancellation fees. Businesses looking to save money on business phone service can compare business phone service providers including VoIP and hosted PBX providers using popular resources on the Internet, or each individual provider’s website in order to determine how much they would save by switching their business phone service to a hosted PBX system.

Traditional phone service providers these days cannot offer the same pricing as VoIP phone service providers who host a businesses calls in the cloud via a hosted PBX. Millions of businesses are already using hosted PBX service for their calling needs, and people cannot tell the difference. In addition to being much cheaper, hosted PBX phone systems offer a myriad of advanced features that cannot be found on traditional phone systems such as voice-to-email transcription, find me follow me, softphone mobile apps, and more.

Comments: 1

  • Nice infographic, the only issue I have is that the “virtual PBX” is put in the cloud. This is not technically accurate. While virtual PBX systems could be in a “cloud” (just another buzz word for “clustered”/highly reliable environment) I would not necessarily label it as such because this technology and topology has been in use by carriers since the 70’s. In the case of Hosted PBX the connectivity from the endpoint and the PBX are in “a” cloud (could be a private network via VPN/pt-2-pt connectivity or the internet). In some cases the connectivity from the PBX to the PSTN can also be in the cloud, but this is not necessarily the case for larger providers and in most cases this is not something the user notices. (Well, “they may”- it increases the risk of security and quality issues if not configured properly)

Add a New Comment

Thank you for adding to the conversation!

Our comments are moderated. Your comment may not appear immediately.