Here’s Why Companies Should Use Social Media Across ALL Their Business Needs

GetSatisfaction‘s latest infographic makes an effort to portray the belief that social media is no longer just a play-toy of communication and a tool for marketers, but indeed a resource that can be understood and incorporated into all aspects of an organization.

The graphic breaks down the idea of strategic vs. ad hoc implementation, and the subsequent results that are realized. Here’s a complete look:


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