Managing human resources is, essentially, business jargon for looking after people. When you work in HR, your daily role is to ensure that your people are happy in their work. A lot of other factors come into that equation, and most of the time the happiness is a bi-product of something else. But, if your people are happy, usually so are you.
Most of us are at our happiest when we feel valued. Whether that’s by friends, loved ones or work colleagues; we all want to feel like we are important. Making employees feel valued by the business then, becomes a key role for HR. Let’s look at a few ways you can make your employees understand just how important they are.
Highlighting & Rewarding Success
The simplest way to make an employee feel valued is to tell them. Whenever an employee, team or department achieves success, recognise them and let everybody know about it. Internal newsletters and emails that highlight success help those who have succeeded to feel valued while others may be inspired to follow suit.
Financial incentives are often used, along with targets, to encourage success. But not every employee will be motivated by financial success alone. Highlighting exceeded targets on site and through internal communications may allow you to inspire employees who would otherwise treat targets as ideals rather than achievable goals.
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When you employ open, two-way feedback process like 180 or 360 feedback you let your people know that their opinions are important. 360 feedback, in particular, allows employees to feel involved in their own development as well as the appraisal of others. Their opinions become important to everyone in the business, and feeling important is what value is all about.
Hand Over Responsibility
Most employees equate responsibility with seniority. By giving an employee more latitude and responsibility for their work, you make them feel more in charge of their own success. As a HR professional, you won’t be able to hand the responsibility over on your own; but you can encourage management to give employees greater responsibility. As long as it is directed at the right people, this strategy can help potential leaders to stand out and give a strong example to others. Methods like 360 feedback can help you to identify leadership potential.
Making your employees feel valued will not come down to one single factor. The challenge is to create an environment where every employee feels valued in their own way. Because every employee is important to the business, HR just need to help them see it.
Keeping people happy is a priority for successful companies, but there are many more benefits to 360 feedback that are outlined in our Why Use 360 Degree Feedback? whitepaper.