Digital Skills & Talent Gap Study: Summary of Top Findings – Register Now ›

Government & Politics

Social Sharing Buttons:  
All Government & Politics Articles - Page 3
Is California Getting Cold Feet on Lifesaving 911 Legislation?

Is California Getting Cold Feet on Lifesaving 911 Legislation?

Government & Politics

It’s no great secret that for several years now California has been touted as being very progressive with its enhanced 911 (E911) legislation. After initial Public Utilities Commission hearings in... read more

Audible "winks" on a 911 call.

What’s Leading to Slow 911 Response Times?

Government & Politics

Nobody likes to wait for anything, especially for a 911 call taker during an emergency. 911 Center Public Safety Answer Points (PSAP) Average Call Answer Times have been under scrutiny... read more

American flag. Photo credit: Brandi Korte via Photopin (cc)

Contact Centers Gear Up For Obamacare Inquiries

Government & Politics

Tuesday, October 1st is the first day of work for thousands of new contact center agents in the U.S., in charge of fielding questions from confused Americans about Obamacare. The... read more

How Do You Know When You’re “Right” to be in the Minority?

How Do You Know When You’re “Right” to be in the Minority?

Government & Politics

For about a month, I’ve had a note on my list of things to write about as “Majority vs. Minority: Hard to Oppose the Majority.” I don’t remember which event... read more

Photo credit: Katrin Morenz via Photopin (cc)

New Telemedicine Bill Floated in the House

Government & Politics

The U.S. House of Representatives is considering a proposal that would help clear some of the current barriers to the telemedicine sector, by enabling doctors to treat Medicare patients over... read more

Q&A: How the State of Washington is Evolving Its Communications Systems

Q&A: How the State of Washington is Evolving Its Communications Systems

Government & Politics

While attending the 79th Annual APCO Expo and Conference in Annaheim, California, I had the opportunity to sit down with industry thought leader, Bill Schrier, (@BillSchrier)who is now with the Office... read more

Something Everyone Can Agree Upon (Hopefully): Better Government Customer Service

Something Everyone Can Agree Upon (Hopefully): Better Government Customer Service

Government & Politics

Earlier this month, the U.S. House of Representatives approved a bipartisan bill focused on setting standards for, and improving customer service from, federal agencies. Sponsored by Texas congressmen Henry Cuellar... read more

Governments Open Up on Spending, Try Transparency to Improve Trust

Governments Open Up on Spending, Try Transparency to Improve Trust

Government & Politics

Transparency is on the rise. Not only in corporate America with companies like McDonalds choosing to disclose their secret sauce and Cheerios being tasked with keeping it real, but also... read more

Private Clouds The Winner For Government Agencies

Private Clouds The Winner For Government Agencies

Government & Politics

photo credit: quinn.anya via photopin cc US government spending on cloud technology is set for a huge boost in the coming years, with adoption particularly set to accelerate after 2014.... read more

How To Put the Mayor in Your Pocket and Take Back The Power Of Government

How To Put the Mayor in Your Pocket and Take Back The Power Of Government

Government & Politics

“Something is obviously broken when the only way people know how to get their government’s attention is by camping in downtown squares, marching and protesting, screaming at those in charge,”... read more

U.S. Government Spent $630k On Facebook Fans

U.S. Government Spent $630k On Facebook Fans

Government & Politics

Just like so many everyday citizens and private companies, the U.S. government just wants to be “liked.” An Inspector General has published a report indicating that the U.S. government spent... read more

U.S. Government May Mandate Federal Video Conferencing, Telecommuting

U.S. Government May Mandate Federal Video Conferencing, Telecommuting

Government & Politics

2

Photo credit: mccun934 via photopin cc The benefits that companies can see as a result of telecommuting and videoconferencing solutions are also being taken up by the public sector with... read more

IRS’ 1099-INT a Headache for Gay Couples

IRS’ 1099-INT a Headache for Gay Couples

Government & Politics

Filing a 1099-MISC form with the Internal Revenue Service (IRS) can be a simple process for most independent contractors.  However, the U.S. Supreme Court’s recent decision to strike down a... read more

Could The US Government Go Dark? Digital Defense And The White House

Could The US Government Go Dark? Digital Defense And The White House

Government & Politics

Digital Defense of Government Agencies During a targeted cyber attack, government agencies go dark. Mission-critical data is inaccessible. Personal information of millions of U.S. citizens is exposed. Communications are cut... read more

Should Senate Bill 1 Be Passed?

Should Senate Bill 1 Be Passed?

Government & Politics

The Texas Senate Committee is currently hearing testimony from supporters and opposition of Senate Bill 1 (or SB 1). The bill puts in place restrictions on abortion including: • Abortions... read more