Facebook Rolls Out Reviews For Places

Comments: 4

  • Interesting. I manage a number of Pages and noticed that the Page I created today had a reviews box. After checking, I found that half of my Local Business pages had the feature. Coincidentally, those without the reviews feature also do not allow me to set subcategories for the Page.

  • I ABSOLUTELY HATE HATE HATE ONLINE REVIEWS and am totally shocked that Facebook is stooping this low. I thought they were better than this. We are a small business, a travel agency, who unfortunately sometimes gets negative reviews ourselves every time a room’s bed-sheet isn’t folded properly or a flight is delayed. WE DON’T HAVE DIRECT CONTROL OVER THESE yet these online negative reviews completely DESTROY us and our credibility to future customers no matter how hard we work and how dedicated we are to them as travel agents. If Facebook chooses this path, it will be nothing but destruction for us, which means why would I EVER send another dime to Facebook on marketing MY Business Facebook page when MY Facebook page is now just a place for people to diss us. This is going to hurt Facebook. I don’t know what they’re thinking. It’s a BAD idea.

  • First thought that came to mind: yes, this will most likely impact yelp. My opinion is based on hearing about the amount of fake yelp reviews and considering the fact that Facebook reviews for places will be connected to your actual Facebook profile. Therefore, FB reviews will be more a little more accurate and really based on the user experience (hopefully)

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