Business continuity is something many businesses take for granted. 24/7 accessibility to businesses, especially in this day and age, is now expected by both the business itself and more importantly the customer, highlighting the need for a sufficient back-up and disaster recovery system for both IT and telephone systems.
It’s expected that things go wrong from time to time but what shows business strength is the time it takes to recover and the resilience shown. Backing-up has been commonplace for many years but, with the advancement of technology, it pays to have a comprehensive plan and infrastructure in place to maintain business activity.
Businesses should consider as many things as possible that could go wrong and ensure that they know what they would do in that situation. Just minutes of IT or telephone line downtime can mean a loss of business, so it’s within a business’ interests that a plan is in place to help them get back on their feet as soon as possible.
Diverting Your Telephone System
Related Resources from B2C
» Free Webcast: Strategic Thinking: Social Media + Social Business Strategy
This is a fundamental part of many businesses and it is relied upon for contact with both current and potential customers. The traditional office system consists of many suppliers, making an efficient disaster recovery model, while still possible, a lot more different. New office systems such as Core Telecom‘s SIP and Hosted IP-PBX provide a single supplier system and allow for almost immediate call diverting, meaning that just one call needs to be made to ensure minimal down time of your business numbers.
Up in the Clouds
Cloud based systems provide businesses with a virtual back up of all business data away from the business hardware, meaning that if anything is to go wrong, there’s a copy of everything sorted remotely and accessible immediately from elsewhere. There are a lot of companies around that provide safe and comprehensive services for businesses, including www.dropbox.com.
Having a business’ data stored remotely opens the possibilities for remote working. Employees can work anywhere with access to business documents so if the office systems are down, business can continue as usual.
Having a plan in place could mean the difference between minimal business disruption and hours of business downtime resulting in loss of business and customer dissatisfaction. When you compare the relatively low cost of most disaster recovery measures, regardless of whether it is done in-house or by a third party company, to the potentially devastating consequences to a small business of not being prepared, it pays to be prepared.